Can Ishida Uni-3 or Ishida BC-3000 be compatible with Clover POS?

Type: Email Question 02-09-2024

Products Discussed: Variable Price Barcode Parser, Ishida Uni-3, Ishida BC-3000

Q&A

Agent:: 
I work with clover and we are bringing in a new grocery store. Could you confirm the model numbers are compatible with Variable Price Barcode Parser app? Pics attached.
• Ishida Uni-3
Ishida-Uni-3-Label-Printing-Scale
• Ishida BC-3000
Ishida-BC-3000-Scale
Also, when scanning the barcodes we run into the issue of the clover barcode scanner only reading a portion of the barcode. Should the barcode be printed in an specific format to work properly with your app?

Price-Embedded-Barcode-With-Unscanable-Barcode

CSI Works Expert:: 

The scale models you mentioned are compatible. You’ll need to use Variable Price Barcode Parser App. I saw that in the email you sent only one label, but you reference two different scale units.

Couple of issues:
1. The barcode on the label you sent is not scannable. Not sure if it’s the quality of the image or the print head on the scale printer is bad. (usual symptom of unscannable barcode)
2. Do you have a sample label from another scale unit? I want to make sure that barcode format is the same on both scale units.

Also, you’ll need to make sure that while these are different scale units they produce same barcode format and same product code for each item or you’ll need to setup each version of the item in Clover.

Here is a video I shot for you to show how the setup needs to be done. Video also shows that barcode is not scannable.