Can I Limit Issuance of Discounts on Discount Scheduler?

Call Type: Pre-sale Support

Call Reported On: 9/23/20

Products Discussed: Discount Scheduler/ Employee Tracker

Problem:

Agent: Hey CSI Works! I'm looking for an app that does discounts in a more favorable way. I came across yours and it's great. It lets us select many items at once and discount them all at one shot. Clover discounts app only lets you discount everything together or one item at a time.

So my question is this, am I able to restrict employees/servers from giving a discount with your app? So far in testing, I wasn't able to set the permissions in a way that would satisfy my needs.

Solution Proposition:

CSI Works Support: We don’t have a way to restrict issuance of discounts. If you tried restricting the employee permissions from discounting and that did not work then we don’t have anything that would prevent it.

We do have an Employee Fraud Prevention app that monitors for undesirable activity and alerts via email. This app has an alert for issuance of discount by selected employee. There are other things it monitors as well.

The name of that app is Employee Tracker and can be found on the app market if this solution is feasible.