Variable Price Barcode Parser reading price much higher than actual, how to fix.

Variable Price Barcode Parser reading price much higher than actual, how to fix.

 

Call Type: Support Call
Call Reported On:
12/28/20
Products Discussed: Variable Price Barcode Parser

Problem Statement:

Merchant:

I am having issues with the price ringing up correctly. The total amount from the weight scale is $6.83, but the total is coming out $706.83 every time. How do I get this resolved?

CSI Works Support:

Open Variable Price Barcode Parser App. You will see a settings icon on the top right corner. When you navigate to settings, you’ll see 2 different barcodes one for $999.99 and one for $99.99.

Choose the $99.99 barcode and hit save.

This will take care of the issue.

Contact Info

USA, San Diego, CA, 92192
info@csiworks.net
(619) 246-8236 (Recorded Line)

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