What Does the “Scan Data Notifications Needing Attention” Mean?
Type: Support Call
Call Reported On: 10/24/2021
Products Discussed: Discount Scheduler App, Altria Scan Data Reporting Service, Customer Plus Plus App
Q&A
Agent: The Scan Data file submitted and processed by Altria for the Store identified below, for the week ending 2021-10-16, contains errors that require corrective action by you or your Third Party Scan Data Service Provider, if applicable. The issue(s)* with your Store’s file is detailed below.
If you need assistance to address the error(s) identified below, you can connect with live support at the AGDC Service Center by calling 1-866-928-3510. Choose Option 1 for Retailer, then Option 2 for Scan Data, then Option 1 for assistance with this issue.
|
Multi-Pack/Multi-Can |
Y Indicator (Y/N) |
Price Pass thru (Pass/Fail) |
Volume Failing |
|
Copenhagen Wintergreen/Mint |
Opted in, Missing Y Indicator |
NA |
NA |
|
Loyalty |
Status |
|
ALL USSTC SKUs |
Opted In, Missing or Incorrect Loyalty Promotion Code |
Visit www.insightsc3m.com to review Scan Data reports and access additional details about the issues listed above.
*Note:This email may not include all issues related to your Store’s Scan Data file submissions or reflect recent resubmissions for your Store.Be sure to check your Store’s Scan Data reports via www.insightsc3m.com for additional information.
CSI Works Support: This email is saying that they want to see discounts on certain items in certain programs and they don’t see the discounts.
For Multipack they want you to discount Copenhagen Wintergreen/Mint
Multipack is Discount Scheduler App.
For Loyalty they want you to discount all ALL USSTC SKUs
Loyalty us cloud crm app.