Will Employees Know Employee Tracker App is Installed on Clover POS?

Type: Support Call

Call Reported On: 09-05-2021

Products Discussed: Employee Tracker App

Q&A

Merchant:

A merchant contacted CSI Works because they are interested in using the Employee Tracker App on Clover POS. The merchant wrote:

“I am considering the Employee Tracker App for my new Clover. Will my employees be aware that it is installed and can they manipulate it without my knowledge?”

CSI Works Support: 

Those employees who care enough to find out will know that it’s installed.
Unless employees have admin privileges, they will not be able to manipulate the app to cheat it.
The interface for the app is available on Web only. Once installed you would have access to it via Clover web dashboard.

Merchant:

The merchant followed up and said:

“Employee Tracker App it’s subscription is based on the number of employees I plan to monitor, right?”

CSI Works Support: 

Our support team response:

“Yes, correct.”