How does Negative Tender App work for Canadian Merchants
Call Type: Support Call
Call Reported On: 01/05/21
Products Discussed: Negative Tender App
Problem Statement:
Merchant:
I was wondering when it comes to the negative payout app, what is the best way to do it for someone that has won a free ticket?
For example, a customer comes in with a lotto ticket where he won a free ticket worth 3.00. He then decides to add a 2 dollar draw to that winning ticket. For us to keep record, we would do a 2.00 sale first choosing the lottery draw he wants then doing a payout of 3.00 for lottery then it will show he still owes us 2 correct?
CSI Works Support:
Yes, exactly right.
Here is the video with this use case played out on my demo device.