Inventory Plus Plus removing taxes

Type: Support Call

Call Reported On: 2-22-2022

Products Discussed: Inventory Plus Plus

Q&A

Merchant:

I want to let you know about an issue with the app. One of my merchants is having trouble with taxes being removed on taxable items when doing a sale, so we disabled the EBT function and it started adding taxes. I had the merchant disable the EBT function for the time being until I hear back from you.

CSI Works Support:

What you are describing is not a bug.

The function of adding and removing taxes to items is present.

I’ve made this video to explain how it functions in terms of Sales Tax being removed and added.