Merchant: Discount Scheduler: We like the time-based triggers in this app.

 

Is there a feature available for a weight-triggered discount? For example, if you buy 5 or more pounds of an item (like a 5lb bag of carrots), you receive a discount?

 

CSI Works Support: Yes, if you set up a discount on a unit based product this should work.

 

Merchant: Is it possible to stack discounts? For example, if an item is on sale, the customer would receive a discount. But we have a shoppers club, and those customers would also receive an extra 10% off certain items. Watching the videos, it seems like you’ve locked out stacked discounts.

 

CSI Works Support: This capability is currently unavailable but we are currently altering the functionality of this app to make it possible. It should be ready by November if not sooner.

 

Merchant: Are the discounts in Disocunt Scheduler listed by name in the Clover discounts report?

 

CSI Works Support: Yes, here is a link to the video that shows this: https://www.youtube.com/watch?v=PBEDDxrULFY

 

Manual Discounts:

 

Merchant: Can you tag categories in the Manual Discounts app, like you can in Discount Scheduler? For example, our shoppers club only receives 10% off certain categories of items.

 

CSI Works Support: No, you are not able to tag categories on the Manual Discounts app as all discounts must be selected manually.