What to do with Process with Errors Message?

Type: Support Call

Call Reported On: 2021-10-12

Products Discussed: Tobacco Scan Data

Q&A

Merchant:

I have attached 2 screenshots to show you the error we are receiving from MSA. The first is of the latest submission that shows you the details. The second attachment shows how pretty much every week they are getting the same error reported whenever they sell anything over $200 on a transaction. Many of our boxes of cigars sell for well over $200.

CSI Works Support:

Answer: These errors can be ignored.