How to get Started with Tobacco Scan Data?

Type: Support Call

Call Reported On: 2021-10-07

Products Discussed: Tobacco Scan Data

Q&A

Merchant:

I am trying to set up my Clover to submit Tobacco Scan Data. How do we get started?

CSI Works Support:

The first step would be to install all the required software from us via More Tools On Clover.

Then you’d identify your tobacco items you wish us to report against for the store.

Then you’d reach out to the store to initiate setup of scan data reporting by your company. They will setup on their end and provide us with credentials we can then use to begin sending data to the store on your behalf.

This will bring you up to testing with them.

Once the store approves your account to production, you’ll start doing discounts for customers for which then the store would re-imburse you.

This is the process in a nutshell.