How to: Discounting items with different base price and discount stacking.

How to: Discounting items with different base price and discount stacking.

Type: Email Question 03-25-2024

Products Discussed: Mix Or Match App

Q&A

Merchant:
Hi I have two questions:
1. I have multiple 2 for 4 deals. But on different priced products. If that makes sense. So for instance my tea is 2 for 4 but separately cheaper than a bottle of coke. Which is also 2 for 4. So when I had both these discounts in the system I rang up a tea and a coke and it automatically took off .98 from one

2. Is there a video that can explain how to do multiple discounts say for 4 or 5$ but with different product cost and not have the wrong thing trigger when u scan items in. Thank you.

CSI Works:
Yes.
1. To do discounts where base price of an items is different you can follow instructions on this video:

2. Discount stacking options are explained in this video:

Thank you!

Butcher Shop Discount Options on Clover POS

Butcher Shop Discount Options on Clover POS

Type: Email Question 03-06-2024

Products Discussed: Mix or Match or Combo Discounts

Q&A

Agent
What app would I use for this butcher shop if they sell for example, apples and apples cost $1 each. And if the customer buys 3 pounds of apples then it is $2 for 3 pounds of apples. Do you have an app on clover that automatically calculates this promo on an item on the CLOVER register. It looks like you do but I just want to confirm which app it is and if there is a video on how to do it. Please let me know. Thanks.
CSI Works
Yes to trigger discounts on weight based items you can use our Mix or Match or Combo app.
The sell by weight scenarios are shown in this video:

Support For Meal Deal Discounts in Clover POS with Mix or Match or Combo

Can Meal Deal Discount be setup on Clover POS with Mix or Match or Combo?

Type: Email Question 02-13-2024

Products Discussed: Mix or Match or Combo

Q&A

Merchant
We’ve been using Clover POS since 4 months now. As we’re gradually improving our order process and services, we discovered the app ‘Mix & Match Bundle Discounts’ and been using it for few discounts.
However, now we’d like to add ‘Meal Deal’ discount, for example, if someone wants to buy a pizza with fries & drink, they can get it for a less price than buying it individually. We tried integrating this discount but unfortunately we couldn’t really figure out how to do it.

CSI Works
Yes, it is possible to setup Meal Deal Discounts. I’ve made this short video to demonstrate how to go about, doing it.

Mix or Match App: How to Setup a Discount on the Same Product on Clover POS

Mix or Match App: How to Setup a Discount for the Same Product on Clover POS

Type: Support Call

Call Reported On: 02-16-2022

Products Discussed: Mix or Match Bundler

Q&A

Merchant:

A merchant contacted our office because they needed assistance with their Mix or Match Discount Bundle Builder. The merchant was trying to trigger a two for one price or a discount when one item was being purchased rather than a combination of different items.

“For the “Mix or Match” app, wasn’t able to find an option to price a $3 coke that is then 2 for $5 (of the same coke).”

CSI Works Support: 

Our team created a video showing how to setup Match type of discount.Video:

Does the Mix or Match Discount App Work with Clover Dining?

Does the Mix or Match Discount app work with Clover Dining?

Type: Support Call

Call Reported On: 01-21-2022

Products Discussed:Mix or Match Bundle App

Q&A

Agent:

One of our agents reached out because a merchant asked him if the Mix or Match Discount App would work with Clover Dining.

CSI Works Support: 

Our CSI Works Support Team has created a video to address our agent’s question

It turns out that the Mix or Match Discount App does work in Clover Dining.

This video demonstrates the capabilities of the Mix or Match Discount App.

How to Troubleshoot Mix and Match Bundle App When It Isn’t Adding Discounts

How to Troubleshoot Mix and Match Bundle App When It Isn’t Adding Discounts

Type: Support Call

Call Reported On: 2021-11-26

Products Discussed: Mix and Match bundle app

Q&A

Merchant:

have installed and activated the Mix and Match bundle app and am using the 30 day free trial.

However, I have set up a bundle discount and made it active, but it just doesn’t seem to work (doesn’t add any discount) to the selected products?

Do I have to activate anything else? Does the free trial not actually allow the discounts to work in real-time? How do I then purchase the proper software?

CSI Works Support:

The app does not require any activation and what you are experiencing has nothing to do with subscription.

I would suggest we troubleshoot how your discounts are setup.

Here is a detailed video I have of how I have it working. Can you watch it and match to what you have and see if it resolves the issue:https://youtu.be/KLVRHma1ROc

Or https://youtu.be/nmxjdGurqxQ

Merchant:

Many thanks for your email. I think I was trying to do something that the app can’t do, but I think I have worked around it.  I was trying to set up a mix and match discount that would take any 3 products from a selected range and when 3 products were added to the order it would make the total order price £10.

Is there a way to do this?

CSI Works Support:

We have an update currently pending approval from Clover.

Once that update is approved you’d be able to do what you described.

I’ll keep you posted when we published an update.

Merchant:

1. Thanks for the info – hopefully Clover approve soon!

2. Is the app the same Mix and Match Bundle app or do I need to download something new?

3. Do I need to do an update?  It was installed before, so will it auto update?  The current version on your website states it was updated 29th July?

CSI Works Support:

1. The app has been approved and published.

There is new functionality that would enable you to do the combo overwrites.

2. No that’s the app.

3. Here is a quick video I shot to show you how to push an update.

https://youtu.be/KZI4zg6-CiM

Thanks!

 

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