EBT Split and Tax Removal
Call Type: Support Call
Call Reported On: 11/25/21
Products Discussed: Inventory plus plus
Problem Statement:
Merchant: So, if we add all of our EBT approved items to the app, it will take off all the sales tax as it should if the person is going to using a EBT card to purchase the items. My question is what if they are not going to be using a EBT card, the app would need to add back on the sales tax correct?
How does it work in this situation?
Solution:
CSI Works Support: There is a button on payment screen that our app embeds using this button cashier can remove or add taxes back to EBT items.
Here is a video of how it’s done: https://youtu.be/erwwr_bmWx8