label printing scale Archives

How to Choose the Proper Scale For Convenience Store / Meat Market?

How to Buy the Proper Scale fpr Convienence Stores/ Meat Markets

Call Type: Agent Pre-sale Support

Products Discussed: Variable Price Barcode Parser/ Weight Embedded Barcode Parser/ Redeem Lottery App

Use Case:

Agent: I have a merchant who has a convenience store/meat market/.../.../.../etc. I want to make sure I get him the right scale/barcode printer.

Solution Proposition:

CSI Works Support: We sell multiple barcode printing scales on our site. We offer support and training for CAS and Tor-rey scales, at the same price as Amazon, but they instead offer no training but they do give a $40 case of labels.

If you want a scale to work with our Variable Price Barcode Parser and Weight-Embedded Barcode Parser apps, you need to buy a scale that prints barcodes with the price or weight inside. You can ask the sales agents about the barcodes that a scale prints, but the scales we sell on our site work great. However, we sell the newer or newest models, which are a bit pricey.

Agent: How about the lottery? I haven’t found a lottery application that lets you scan the lottery ticket on Clover and then give a payout.

CSI Works Support: Our lottery app, Redeem Lottery App

Redeem Lottery App / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 08/02/2020

How to Set up a Product Code for Torrey Scale

How to Set up Product Codes for Torrey Scale

Call Type: Support Call

Call Reported On: 1/4/19

Products supported: Weight Embedded Barcode Parser

Problem Statement:

We now support and sell Tor-rey scales.

Merchant: I have a Clover station. I just purchased Tor-rey scale, and it doesn’t read the barcodes.

CSI Works Support: You say the Variable Price Barcode Parser app doesn’t work?

Merchant: Well, the barcode is not in the same form, so it’s normal but it doesn’t read it.

CSI Works Support: Please send me a picture of the barcode.

Troubleshooting:

Solution:

These barcodes need the Weight-Embedded Barcode Parser, and was printed with a Torrey W-Label scale.

CSI Works Support: So, tell me how you set this up on Clover?

Merchant: It just doesn’t read it. I just type the price. Before, you had me program it, I had only one barcode, and its Product Code on Clover is 200000, that’s the code you gave to me. This one seems to have more 0s.

CSI Works Support: So in Clover, in the inventory, what are you putting for the product code?

Merchant: I don’t put anything. I just purchased this scale 3 days ago

CSI Works Support: Open the inventory app please.

Merchant: I have an item called Meat. And I used to have the previous barcode that you gave me.

CSI Works Support: What is Meat’s product code?

Merchant: I have 200,000.

CSI Works Support: Can you make it just 6 zeroes? (000000), without the two?

Merchant: Ok. *counting zeroes* one two three four five six. Ok.

CSI Works Support: And is the pricing type set up as variable?

Merchant: Yes. It was working fine before.

CSI Works Support: Oh okay, you just changed the scale. Can you try to scan it now, in the register?

Merchant’s Scanner: Beep.

Merchant: Yes, it’s working now.

Merchant: Ok, good. Now I have a question: I sell different kinds of meat, lamb, goat, chicken,... and before my previous scale, I couldn’t program it, so we set up all barcodes for one kind of meat. That made Clover’s inventory change report say that there’s just meat that has been sold. But it doesn’t tell me what kind of meat. So now I wanna separate it. I tried to find the Tor-rey W-Label website, but I couldn’t find it. I’m having an issue programming it because I can’t find the manual. I didn’t get a CD with the scale, and I’m trying to get help from Youtube.

CSI Works Support: Hey! We now have a video that explains how to use the scale!
You also should be able to find a manual for this scale somewhere on the internet.

You can add items to the Tor-rey scale and then add them to Clover, and it would work.

Merchant: but I’ll need a different barcode, right?

CSI Works Support: When you add your items to the scale, it will print a different barcode for every different item.

Merchant: So suppose I add an item Lamb with a PLU 101 and Beef is 102, It’s gonna generate a different barcode?

CSI Works Support: Yes, and then Clover will recognise it as lamb or as beef.

Merchant: So I don’t have to change anything in Clover.

CSI Works Support: No, once you do need to do it: you have to add all of your meat to your scale and then add all of your meat to your Clover.

Merchant: So when I put the item into Clover, what product code do I put for the Lamb?

CSI Works Support: Well, I looked at the barcode that you printed from the Tor-rey and I see that it’s six zeros (000000), so when you create a different plu, the first 7 digits (you want to enter 6 of them into Clover, leave the first one or the seventh one out) will be different, so you’ll use those digits instead.

To get the product code that will work for Clover, do this:

After getting the Weight-Embedded Barcode Parser and enabling it (open the app and it will tell you what you need to do), go to the inventory app on Clover and put the 6 digits between the 7th-to-last digit in the barcode and the 12th-to-last digit in the barcode as the product code:

And also give the item a name. If you are using the weight-embedded parser, you must put the price per unit into the inventory app as well.

Merchant: I sent you another label, it’s not working.

CSI Works Support: Try to change it from 000000 to 200000.

Merchant: Yess, now it’s working. Thank you. So now, next time or tomorrow I’m gonna start entering the products by code into my torrey scale. So normally, I’m gonna say this is lamb, this is chicken leg, this is chicken breast, so when I print them and scan on the clover, it should say chicken breast.

CSI Works Support: So this item that you sent me you called…

Merchant: This is “Meat”.

CSI Works Support: What you did to put this item in Clover, do the same thing on your scale. Use the same name, and find the product code. Enter all the items into both Clover and your scale. Not all of the product codes will be 200000 like I sent you, the 6-digit number depends on what’s on the product code. 200000 is only for this item. For the other item, you want it to be something like 000001 or 20001 or 001337.

Merchant: When I create a new product, I’m gonna see what it’s gonna print and then go from there.

Weight Embedded Barcode Parser - 07/31/2020

Do I Need the Variable Price Barcode Parser or the Weight Embedded Barcode Parser?

Call Type: Pre-sale Support

Call Reported On: 01/02/03

Products supported: Variable Price Barcode Parser/ Weight Embedded Barcode Parser

Use Case:

Decide: Variable Price Barcode Parser or Weight-Embedded Barcode Parser?

Troubleshooting:

This depends on the labels that come out of your label-printing scale. These printers also put the product’s packing date, total price, total weight, and product name in human-readable text onto the label. If the price’s digits can be found within the latter half of the barcode, then use the Variable Price Barcode Parser. If the weight’s digits can be found within the latter half of the barcode, use the Weight-Embedded Barcode Parser.

Solution Proposition:

This barcode needs the Variable Price Barcode Parser

This barcode needs the Weight-Embedded Barcode Parser

Please don’t use both apps at the same time, as they will conflict with each other.

After getting the app, go to the inventory app on Clover and add put the 6 digits between the 7th-to-last digit in the barcode and the 12th-to-last digit in the barcode as the product code:

”

050425

001337

And also give the item a name. If you are using the weight-embedded parser, you must put the price per unit into the inventory app as well.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 07/31/2020

What is Variable Price Barcode Parser and How does it Work?

Call Type: Pre-sale Support

Call Reported On: 01/02/18

Products supported: Variable Price Barcode Parser

Solution Proposition:

Our Variable Price Barcode Parser app allows Clover to understand price embedded barcodes based on the EAN-13 or UPC-12 standard: these barcodes usually come out of label-printing scales, such as those produced by CAS and Tor-rey.

This app will have no effect on 12-digit product codes that can be found on cereal boxes and other factory-packaged goods.

Gift cards, credit cards, and membership cards won’t be affected since the barcode doesn’t change when used, and therefore a much more complicated system needs to be used to process these transactions.

To allow the Variable Price Barcode Parser to function, you need to enter into the inventory app and add the product name and its 6-digit product code that appears within the first half of the barcode.

6-digit product code: this is the same number that you enter into your scale when setting up a new item within the inventory. For example, if your product code is 42, the scale will fill in the rest of the digits with other stuff, making the product code 050425. If a merchant already has product codes set up with shorter numbers, you can likely make a spreadsheet that will convert the shorter numbers to 6-digit codes based off of the format of the barcode that you print.

Variable Price Barcode Parser - 07/30/2020

How do I Keep Track of my Inventory if I Sell by weight?

Call Type: Pre-sale Support

Call Reported On: 01/02/19

Products supported: Variable Price Barcode Parser

Use Case:

Clover Sales Agent: My customer wants a label-printing scale.

CSI Works Support Agent: We do have a barcode-printing scale.

Merchant: We want a scale that produces a barcode that integrates with a POS system and helps keep track of our inventory. We already use an inventory system for the wholesale side of our business. We need the inventory to tell me how many pounds of meat we’ve sold by the end of the day, every day.

Solution Proposition:

CSI Works Support Agent: You’ll switch your POS to Clover?
We developed an app that sits on top of Clover in their app market. Our app allows the use of any label-printing scale with Clover that produces a barcode. We also sell CAS label-printing scales and Tor-rey label-printing scales, as well as a CAS scale that connects directly to a clover device.

Merchant: We already have a CAS barcode-printing scale.

CSI Works Support Agent: You can use this scale with Clover, without a physical connection. The scale will print labels and our Clover app will process the inventory during the transaction with the customer. Both devices can be in any two locations in the store.
The printed price-embedded barcode will have two pieces of information: the item identification code and the total price. Our clover app, Variable Price Barcode Parser, will understand this information and help do the transaction and inventory update easily.

CSI Works Support Agent: Clover itself has pretty basic inventory tracking so without additional apps, you can specify a certain amount of poundage of a product in the inventory and then with every transaction, Clover itself will deplete the inventory automatically with every purchase (except refunds).

Merchant: Our current POS, Shoppify, isn’t working because it doesn’t seem to integrate with our scales.

CSI Works Support Agent: No, Shoppify doesn’t integrate with scales. That’s the number two reason I see people switch to Clover. The only thing you would have to manually do in Clover is manually enter when you receive sellable material from your supplier, you have to do some addition and enter the new total poundage into your inventory.

Merchant: How about online orders? We take orders through Shopify.

CSI Works Support Agent: There’s no easy way, but the most common solution on Clover is to accept payment online and when they come to the store, give the person the merchandise and add a custom tender type; call it “Shopify Order” or “Uber Eats Order”, etc. Instead of taking the money from the customer again, change the tender type to count the order in the reports/inventory but allow the person to pay online and just get the merchandise.

Variable Price Barcode Parser - 07/29/2020

How to Choose the Proper Scale For Convenience Store / Meat Market?

Use Case:

Solution Proposition:

How to Set up a Product Code for Torrey Scale

Problem Statement:

Troubleshooting:

Solution:

Do I Need the Variable Price Barcode Parser or the Weight Embedded Barcode Parser?

Use Case:

Troubleshooting:

Solution Proposition:

What is Variable Price Barcode Parser and How does it Work?

Solution Proposition:

How do I Keep Track of my Inventory if I Sell by weight?

Use Case:

Solution Proposition:

Resources

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