Can the Thousandths Digit Be Entered When Selling by Weight in the Clover Register App?

How to Enter the Thousandths Digit in Clover Register

Type: Support Call

Call Reported On: 01-22-2022

Products Discussed: Clover

Q&A

Merchant:

A merchant reached out to our support team because they had questions about Clover’s sell by weight capabilities. The merchant was interested in adding three digits after the decimal point. By default Clover uses two digits after the decimal point. The third decimal digit from the decimal point is the thousandths digit.

For example, this merchant sells candy by the pound. In order for this merchant to sell 1/8 a pound, they need to enter 0.125 which are three digits after the decimal point. Can this be done in the Clover Register app?

CSI Works Support: 

Yes, it can be done.

But not on the scale. The thousands value can only be entered manually.

Here is a video that demonstrates Clover sell by weight capabilities:

https://youtu.be/_zWXqvwlmmU

 

How Can a Merchant Pull a Daily Report on Clover POS?

How Can a Merchant Pull a Daily Report on Clover POS?

Type: Support Call

Call Reported On: 11-09-2020

Products Discussed: CSI Works Apps

Q&A

Agent:

An agent contacted our office because they had a client who was using a few our apps. They said:

“My client is using some of your apps on Clover Mini in Canada.

He has an issue which I hope you can help with through one of your apps.

He often has open orders which he delivers same day to his customers. But the customers pay at a later day.

He would not want these orders to affect his inventory even before they are paid.

In addition, he would like to pull a daily report of this paid sales and open orders (unpaid sales).

Is that something your apps can do?”

CSI Works Support:

The answer to the customer’s question is this:

In this case Clover solves your problem natively. You don’t need an additional app to solve this. Just add “new tender type” and call it something that lets you know that its for future payment. Use this tender type to process the transactions and this will effect inventory and show up in reports separately from other payments.

How to Enter Weight Manually on Clover POS

How to Enter Weight Manually on Clover POS

Type: Support Call

Call Reported On: 03-07-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent wanted to know if there is an app, similar to Variable Price Barcode Parser, that works with Clover without an integrated weight scale, where the merchant can create an item with variable pricing in Clover. Therefore, the app will determine the price based on what the merchant enters as weight. No attached scales – the customer will use their own scale.

CSI Works Support:

Yes, you can easily do this without any apps. Just setup item in Clover inventory as Per Unit and make sure to use LB for item unit.

When this item gets selected in register, you’ll be prompted to enter total weight.

If you setup item in inventory as variable instead of per unit then you will be prompted to enter total price.

Can I Use Shopify POS to Set Modifiers and Combo’s for my Restaurants?

Should I Use Shopify POS for my Restaurant?

Type: Support Call

Call Reported On: 02-21-2022

Products Discussed: Shopify POS

Q&A

Merchant:

A merchant wanted to know if CSI Works recommend Shopify POS for the quick service restaurant industry. They wanted to know if Shopify POS can handle modifiers and combo’s?

CSI Works Support: 

No. Our support team recommends Clover POS over Shopify for the restaurant industry. Shopify POS works great for online sales. Clover is best for restaurants.

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