What is a Payout Solution for Merchant Payout?

Type: Support Call

Call Reported On: 2021-10-05

Products Discussed: Negative Tender app, Redeem Lottery App

Q&A

Merchant:

Can you tell me how a transaction is processed as a lottery payout that is greater than the sum of the items being purchased?

CSI Works Support:

I’ve made this video to answer your question. I used the use case scenario and did it in front of a camera.

Please watch this video: https://youtu.be/NvxR6ouS34M

Merchant:

Is it possible to combine all the payouts on the Clover reporting to avoid a long report (attached)?

CSI Works Support:

The report shown below is an export from Clover Dashboard.

If you navigate to Clover device and open Negative Tender App. You’d be able to run reports inside the app.

The app provides report grouping either by: Employee, Payout Reason, Date.

Give it a try perhaps it will be more suitable than one from Dashboard.

The is a video giving overview to Negative Tender and at the end it shows the reporting. I am including a link which is already queued to that moment in the video where we overview the reporting on the app.

https://youtu.be/hYqR0Dt6GRg?t=353

Thanks!