December 5, 2021 - CSI Works

How to Print Variable Weighted Barcodes

How to Print Varibale Weighted Barcodes

Call Type: Support Call

Call Reported On: 12/04/20

Products Discussed: Barcode Parser/Cas Scale/Detecto Scale

Problem Statement:

Merchant: HI, I have a Clover station and a scale and I have a Brother printer that hooks to it that will print UPC labels from easy label but I am struggling to figure out how to print variable weighted barcodes.

I have a small meat market where we use the Clover for sales and I don't use barcodes - but I am trying to put my products into a local grocery store and I have acquired my GS1 code and I have started generating barcodes but before I continue down this path, I need to figure out how to get a properly processed barcode through my system that I can add to my meat to then sell to the grocery store.

I have a CAS - SW Series Scale

Will your app help me for example - put a piece of meat on the scale - register it in clover - generate a variable weight barcode using my GS1 number?

Solution:

CSI Works Support: The setup you have may not work because you probably won’t be able to program the printer individually to print weight or price embedded barcodes.

I am recommending that you look at some of these scales that are best for meat markets and do the barcode label printing with price or weight embedded barcodes.

You can see the video of such scale working with clover here: https://youtu.be/UZRs05HLnnw

www.cas4clover.com

Specifically, I think you should consider this model: https://cas4clover.com/collections/lp-series/products/lp-1000n

There is a more cost effective alternative

www.detecto4clover.com

This model: https://detectoforclover.com/collections/home/products/dl1030

Scale4Clover.com / Variable Price Barcode Parser - 12/05/2021

Can Advanced Fees App be Used as Credit Card Surcharge Solution?

Type: Support Call

Call Reported On: 11/20/2021

Products Discussed: Advanced Fees

Q&A

Merchant: I was wondering if you could help me figure out why this is happening?

I do have the advanced fee app installed and running. All orders that use credit cards get charged a 3.5% fee. I ran these transactions via loopz gift card app and they were run as store credits so the app shouldn’t charge a fee.

CSI Works Support: The app (Advanced Fees) is not designed for credit card surcharge.

It does not trigger on selection of payment type. In fact, we recently had Clover take the app off market for a few days while they investigate if we advertise it as such. We don’t.

It can trigger the fee based on a question which pops up only in Clover Register app.

Question can be controlled by you.

Here is video demo: https://youtu.be/sZ8tBWRRSZU

Merchant: Is there anyway for the fee question pop-up when you click the pay button not when you start the transaction?

CSI Works Support: There is not a way to trigger on Payment button.

Advanced Fees - 12/05/2021

Can Fundraiser Donation Counter Track Specific Purchases?

Type: Support Call

Call Reported On: 12/1/2021

Products Discussed: Fundraiser Donation Counter

Q&A

Merchant: I love your apps..

I am looking to download this app for a fundraiser I am doing.

Does this app supply reports on how much was collected after the donation period ends?

CSI Works Support: Fundraiser Donation Counter does not ask for donations from customers.

It is for a different model. Let’s say you as a Prime Time Butcher would like to support some cause local or otherwise. In any case you state that you are fundraising for a cause or whatnot and everything people purchase from your store on “qualifying transactions” you or the business will donate part of sale to that cause.

We provide animated measuring dashboard you can hang somewhere people see and after they pay, they will see dashboard animate and add to its cause….

Is this something you are looking for?

Merchant: I’m going to donate 10% of a purchase of only customers who mention a specific schools name, not all purchases. Is this possible?

I have a promo starting Monday and need a way to track 10% of all customers who mention a specific elementary school.

CSI Works Support: No, app won’t work for you. It does not have a way to trigger only sometimes when customer mentions it.

I like this request. I’ll add it to wish list, that will get done sometime next year.

Donation Counter - 12/05/2021

Selling Clover Point of Sale to Small Grocery Store

Type: Support Call

Call Reported On: 1/17/2021

Products Discussed: Scale4clover.com, Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Agent: Great work on your Clover apps!

I have a new grocery store client who is looking to purchase 3 scales to integrate to Clover. Looks like you have a couple apps, one that works with many scales, and the other that works with CAS.

I was going to point them towards using this one from your site, unless you have other suggestions?

It also states you provide support. Do you offer setup/training calls to familiarize themselves with your system + app?

Even though the CL5000 scale is discontinued, will it still work with your app if a merchant has one?

CSI Works Support: With the use of Variable Price Barcode Parser merchants can use any label printing scale.

We certainly sell it and the link you mentioned www.cas4clover.com is our site.

If your merchant purchases their scale from us then the training, support and assistance with scale is included as well as assistance with setup on clover via Variable price barcode parser. We provide assistance via phone, zoom call, combination of videos we make based on situation with merchants.

In any case we assist 100% to get setup and address merchants questions in the process.

Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

How to Handle Uber and Grubhub Orders in Clover

Type: Support Call

Call Reported On: 1/13/2021

Products Discussed: Advanced Fees App, Price Change Manager

Q&A

Merchant: We are a restaurant and have Clover. We also have the 3rd party delivery services…Uber, Door Dash & Grub Hub.

We would like to set up delivery service pricing based on a % upgrade. We watched your YouTube video about the Price App looking for more information and a possible solution.

CSI Works Support: Price change manager would not work because triggering is based on schedule not anything else.

We have another app that I tried using for your use case and made this video:

https://youtu.be/sCpjNy4IpzY

Advanced Fees / Price Change Manager - 12/05/2021

Can Clover Point of sale work with Hobart Quantum ?

Can Clover Point of Sale Work with Hobart Quantum ?

Type: Support Call

Call Reported On: 1/19/2021

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Merchant: We just purchased clover POS and have the Hobart Quantum scales for our meat market. Will your app be able to read the weight embedded labels from this scale and work with clover?

CSI Works Support: Thank you for reaching out. Yes, our app will be able to read the weight embedded labels from this scale.

We have 2 apps to handle any barcode format (Price embedded or weight embedded)

In any case if your scale prints labels with embedded barcodes our app will be able to work with that.

You’d only ever need to install one of the two apps depending on the kind of barcode you have.

Here is a playlist with How to Videos:

Weight Embedded Barcode Parser

https://youtube.com/playlist?list=PLTewB_x-Orfm63wDv2BDX3-0anJ8bBbx_

Variable Price Barcode Parser

https://youtube.com/playlist?list=PLTewB_x-OrfmG9PCQ1mB-C9vG3fNNRLWJ

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

Scales Compatible with App

Type: Support Call

Call Reported On: 1/13/2021

Products Discussed: Capability Statement

Q&A

Merchant:

Hi CAS, Could you advise which compatible scale models are for this app? Thanks a lot!

CSI Works Support:

Our company is not CAS we are CSI Works. We sell CAS among other brands.

There are too many scale units to list that can be made to work with Clover.

Here is a PDF Capability Statement showing everything we offer for Sell by Weight merchants including links for scale stores.

You can also see a list of scale units with links here: https://csiworks.net/hardware/

Agent Presale Support / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

How to Print Variable Weighted Barcodes

Problem Statement:

Solution:

Can Advanced Fees App be Used as Credit Card Surcharge Solution?

Can Advanced Fees App be Used as Credit Card Surcharge Solution?

Q&A

Can Fundraiser Donation Counter Track Specific Purchases?

Can Fundraiser Donation Counter Track Specific Purchases?

Q&A

Selling Clover Point of Sale to Small Grocery Store

Selling Clover Point of Sale to Small Grocery Store

Q&A

How to Handle Uber and Grubhub Orders in Clover

How to Handle Uber and Grubhub Orders in Clover

Q&A

Can Clover Point of sale work with Hobart Quantum ?

Can Clover Point of Sale Work with Hobart Quantum ?

Q&A

Scales Compatible with App

Scales Compatible with App

Q&A

Resources

Contact Info