Can I use Honeywell MK3780-61A38 Fusion MS3780 barcode reader with Clover Point of Sale?

Type: Email Question 03-24-2024

Products Discussed: Honeywell MK3780-61A38, Cloud CRM, Variable Price Barcode Parser

Q&A

Korean Restaurant:
I am owner of Korean Restaurant in Utah. I have a Clover POS. Recently, my scanner broke and I bought same scanner Honeywell MK3780-61A38 Fusion MS3780 barcode reader. But it can’t read the first “2”. I ordered a scanner from the Clover website but, regional technician said he can’t guarantee the performance 100%.
Can you recommend reliable scanner works for my POS?

CSI Works:
Yes here is an explanation where to get barcode scanner and why yours does not work.

to get barcode scanner that works 100% with clover go www.clover.com/pos/accessories.
Thanks!

Is Kilotech Le3K scale compatible with clover pos?

Type: Email Question 03-20-2024

Products Discussed: Variable Price Barcode Parser, Kilotech Le3K Scale,

Q&A

Meat Shop:
Hello,
We recently purchased our clover machine and installed Variable Price Barcode. We operate a meat shop and use a Kilotech Le3K scale.
I have the item added to inventory and a 6 digit product code, however, when I scan the barcode, the clover machine is telling me to set up a new inventory item. The item options are limited to a fixed price and include the 12 digit barcode numbers.

Can you please let me know if my scale is compatible with this app and how to get it to work properly? Thanks,
Kilotech LE3K Compatible with clover POS via Variable Price Barcode Parser App
Kilotech le3k Example Barcode Label compatible with Clover POS via Variable Price Barcode Parser
CSI Works:
Yes the label is good, I was able to set it up and use it.
I used above label to make this video.

Label Printing Scale / Variable Price Barcode Parser - 03/20/2024

Can I use Sato CL4NX Plus Label Printer with Clover POS?

Type: Email Question 02-15-2024

Products Discussed: Variable Price Barcode Parser,

Q&A

Merchant:
Hi we are using Sato CL4NX Plus Label Printer to generate labels with price embedded barcodes.
Below is a picture of the label printer and the barcode it produces.
The price on the label is $5.01. If we install Variable price Barcode Parser will this work with Clover POS?
Sample Label From Sato-cl4nx Plus.jpg

CSI Works:
Yes, this will work. Here is a video demo using this label

Label Printing Scale / Variable Price Barcode Parser - 02/29/2024

Can I use Kilotech Integrator LE-3K with Clover POS Devices?

Type: Email Question 02-15-2024

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:
I have Clover for my business.
I subscribed to your Variable Price Barcode Parser app to be able to use the different price embedded barcodes I use in my store.
I just bought a new scale which I want to use with price embedded barcodes. Would you tell me if there’s a solution with your app to be able to use my scale with the price embedded barcodes. My scale is a Kilotech Integrator LE-3K

Kilotech-Integrator-LE-3K

And here is an example Label printed from Kilotech-Integrator-LE-3K scale
Example Barcode Label from Kilotech Integrator LE-3K

CSI Works:
Yes, this will work just fine. I’ve made this video using your label and Variable Price Barcode Parser App.
Please watch and follow the steps:

Label Printing Scale / Variable Price Barcode Parser - 02/18/2024

Can Clover POS be compatible with Vision Tech Scale DLP-300 Label Printing Scale

Can Clover POS be compatible with Vision Tech Scale DLP-300 Label Printing Scale ?

Type: Email Question 02-15-2024

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:
can this app work with this scale?
DLP-300 Label Printing Scale by Vision Tech
It’s a DLP-300 vision tech shop by DB scale

Here are the barcode labels it prints:
Example-Barcode-Label-from-DLP-300-Vision-Tech-Scale

CSI Works:
Yes, this scale and labels will work on Clover POS with Variable Price Barcode Parser App
Here is a quick Video Demo of how it might work:

Variable Price Barcode Parser - 02/15/2024

Can Ishida Uni-3 or Ishida BC-3000 be compatible with Clover POS?

Type: Email Question 02-09-2024

Products Discussed: Variable Price Barcode Parser, Ishida Uni-3, Ishida BC-3000

Q&A

Agent::
I work with clover and we are bringing in a new grocery store. Could you confirm the model numbers are compatible with Variable Price Barcode Parser app? Pics attached.
• Ishida Uni-3
Ishida-Uni-3-Label-Printing-Scale
• Ishida BC-3000
Ishida-BC-3000-Scale
Also, when scanning the barcodes we run into the issue of the clover barcode scanner only reading a portion of the barcode. Should the barcode be printed in an specific format to work properly with your app?

Price-Embedded-Barcode-With-Unscanable-Barcode

CSI Works Expert::

The scale models you mentioned are compatible. You’ll need to use Variable Price Barcode Parser App. I saw that in the email you sent only one label, but you reference two different scale units.

Couple of issues:
1. The barcode on the label you sent is not scannable. Not sure if it’s the quality of the image or the print head on the scale printer is bad. (usual symptom of unscannable barcode)
2. Do you have a sample label from another scale unit? I want to make sure that barcode format is the same on both scale units.

Also, you’ll need to make sure that while these are different scale units they produce same barcode format and same product code for each item or you’ll need to setup each version of the item in Clover.

Here is a video I shot for you to show how the setup needs to be done. Video also shows that barcode is not scannable.

Variable Price Barcode Parser - 02/10/2024

Can CAS CL 7200 Touch Screen Label Printing Scale be compatible with Clover POS?

Type: Email Question 02-08-2024

Products Discussed: Variable Price Barcode Parser, CAS CL7200P Label Printing Scale

Q&A

Agent::
We have a merchant that is interested in using a 3rd party app with clover for their scale.

The merchant is using CAS CL7200 Series scale wanted to know if you have a app that would support this scale?

If this scale will work with one of the 3rd party apps can you explain how the scale and clover POS share info ?

What is the setup process like? Does the scale need a direct connection to the POS or do they need to be connected to the same network?

CSI Works:
Yes the app that can be used with CAS CL 7200 Series label printing scale, is called Variable Price Barcode Parser.
You can download it from Clover App Market here:
https://www.clover.com/appmarket/apps/CT8906H8VHDF8

I found this video demo of CAS CL 5500 Series which is very similar to CL 7200, you can see the label printed from that scale then scanned in Clover Station:

CAS App Program / Variable Price Barcode Parser - 02/08/2024

Butcher’s Processing, Scale, and Item setup options for Clover POS

Butchers Processing, Scale, and Item setup options for Clover POS

Type: Email Question 02-05-2024

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Butcher:
Hello, I am trying to set up the Weight Embedded Barcode application on Clover to work with our variable barcodes. We sell beef that we process ourselves, so the products are weighed and labeled with TemPac / Scale Manager (specifically made for beef processing) and then brought to our retail store to sell. I am just trying to get Clover to recognize the barcodes. Our items are sold at a fixed price Per Unit (lb). In this example, this item is sold at $17.50/lb. The product codes from our scale system are 3 digits; this one is 002, some are 303, 301, etc. I have them entered into Clover under product code as 5 digits – in this case, 00002. Just hoping to get some direction as to how to get this system to recognize our barcode, if it’s possible!
Butcher Label With Price Embedded

CSI Works Expert:

The barcode you have is Price Embedded.
The app you need to use is called Variable Price Barcode Parser.
Uninstall the weight embedded barcode parser and install variable price barcode parser.

Butcher:
The first application I used was the Variable Price Barcode Parser and it still would not recognize the barcodes either.

CSI Works Expert:
How did you set it up?
Can you provide similar details as to how you have created an item and what barcode type setting in our app you’ve chosen?

Butcher:
This item specifically:

• Created in Clover, with “Per Unit” price at $17.50 / lb (NOT “Variable” price, which is what I saw in all of the setup demonstrations for this app).
• Product code set to “00002”, the product code in our scale system and what ends up on the first half of the barcode.

As for type setting in the app, I’m not sure where to even view or modify that information.

CSI Works Expert:
Make these updates:

• Make the item variable price type in Clover..
• In product code set to 200002 do not ignore the first 2

• Open variable price barcode parser, click on 3 lines in top left corner to open menu, then click on settings, then on barcode types. You’ll see 3 options you can choose from pick option 3 and save.

Butcher:
Hmm… that is not working either. Would the type of scanner I’m using cause issues? I saw on your app that it said something about buying a scanner specifically from Clover.

CSI Works Expert:
Yes. If your barcode scanner did not come directly from Clover it wont work.

Butcher:
Right after I sent that last email I tried it with the integrated Clover scanner and it still is not working.

CSI Works Expert:
I used your label on my clover and shot this video. All seems to work for me.

Please watch the video and follow the instructions I made for you in it.

Butcher:
Thank you, I was able to get it to work, however I have one issue: Having the price set to Variable creates a problem with our COGS and inventory tracking… we are processing a whole beef today and barcoding the labels. We put our inventory in as the total weight of all the items. For example, if we have two ribeyes in stock that weigh 0.75 lbs each, the total quantity on hand is 1.25 lbs. Currently we manually input the quantity (weight) at point of sale and the price is calculated because they are “price per unit” items and our COGS (cost) is per pound also. I’m worried that when we sell the products at variable price, it won’t remove the weight from inventory or give us an accurate COGS on hand. Have you ever had someone needing to use this application that needed to use price per unit? Can you advise?

CSI Works Expert:

Yes, I am familiar with this issue.

Today you have barcodes that embed total price. Because of this you are using Variable Price Barcode Parser. The app requires that you set up items as Variable. In this case you cannot know the break down of pounds in Clover.
You can do what you need but it requires some work.
1. You will need to switch your barcode that is printed from scale to embed total weight instead of total price.
2. Then on Clover you will need to uninstall Variable Price Barcode Parser and Install Weight Embedded Barcode Parser
3. In Clover inventory you will change the item from Variable Price Type to Per Unit Price Type.

Here is a video showing the difference between price and weight embedded barcodes:

This will accomplish what you are looking to do.

Barcode Scanner / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 02/05/2024

Clover DUO & Integration with Variable Price Barcode Parser & Compatible Barcode Scanner

Type: Email Question

Call Reported On: 2-01-2024

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Agent:
I am a Sr. Business Consultant, direct with CLOVER and have a question about a client’s needs. They are a GROCERY store with bar code scanning and labels. They are liking what your app shows and offers but we are needing clarification/verification on the compatible bar code scanners.

Clover does not make a specific scanner as there are (2) options:
1. Use the integrated scanner within the POS
2. Use a compatible ZEBRA DS 2208 bar code scanner

Can you please provide us with insight on options for the bar code to be read by CLOVER equipment? Thank you in advance for your time and expertise.

CSI Works Support:
Our solution will work with barcode scanners that are purchased directly from Clover.
Indeed, Clover offers 2 models you can see it here: https://clover.com/pos/accessories.
As long as the barcode scanners are purchased from Clover they will come properly configured to work with our app.

Here is a video explanation of barcode issue if its not bought from Clover Directly:https://youtu.be/aTKq_Z0Ffyg

Merchant:

The barcode scanners we have did not come from Clover.
Do you know someone who can help us configure the scanners we have?

CSI Works Support:
If the scanner is the same model clover sells, theoretically its possible but, we do not know how to do that. Our recommendation is to buy scanner from Clover.

Agent:
Thanks for the response. Are you stating that this is a matter of CLOVER programming the barcode scanner prior to shipping it out? I know clover does sell the DS2208 but not aware of us actually encrypting, programming etc prior to it being deployed.

Please confirm your thoughts and can proceed with internal inquiry with CLOVER.

CSI Works Support:
I am stating that if you buy the same model barcode scanner from Clover it will be plug and play,
If you get the same model barcode scanner from amazon it will not be plug and play even thought it’s the same model.

Agent Presale Support / Barcode Scanner / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 02/02/2024

Do you integrate Clover with any Date Code Genie scales/label makers?

Type: Email Question

Call Reported On: 2-01-2024

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Agent:

Do you integrate Clover with any Date Code Genie scales/label makers?
NC-DCG-01-021.pdf (datecodegenie.com)

CSI Works Support:

I can be 100% certain if you can provide a picture of a label printed from any scale by genie that you are considering.

Agent:

CSI Works Support:

There is no barcode on that label. We cannot do anything with it.

This label is information about ingredients. It appears to be all there is.

Agent:

CSI Works Support:

This label shows total price and total price is not reflected in the barcode. Usually we are expecting either total price or total weight to be embedded in the second part of the barcode.

Here is a video of what kind of label would work for Variable Price Barcode Parser or for Weight Embedded Barcode Parser.

https://youtu.be/TfmwUR1rkd0

Uncategorized / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 02/01/2024

How to Configure Zebra DS2208 to work properly with Clover

If you bought your Zebra DS2208 from source other than https://clover.com/pos/accessories
For Instance from Amazon.com You’ll find that the barcode scanner does not work on all the barcodes.

Here is a video explanation of this issue demonstrated on Clover Station Duo: https://youtu.be/aTKq_Z0Ffyg

To configure the Zebra DS2208 on Clover POS follow the following instructions:

Barcode Scanner / Uncategorized / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 02/01/2024

Is the Weight Embedded or Price Embedded app Better?

Type: Support Call

Call Reported On: 03-31-2022

Products Discussed: Weight Embedded Barcode Parser, Variable Price Barcode Parser

Q&A

Merchant:

A merchant reached out to us wanting to know which app was easiest to use, Weight Embedded Barcode Parser or Variable Price Barcode Parser app better?

CSI Works Support:

The difference between Variable Price Barcode Parser vs Weight Embedded Barcode Parser is technical ;

One is not better than the other in any way. Its just that some scale print weight embedded barcodes and some scale prints price embedded barcodes. Depending on which one your scale is configured to that would drive the decision on which app you need to use.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 04/02/2022

How Clover Behaves with Price Embedded Barcodes and Regular Price Barcodes

How Clover Behaves with Price Embedded Barcodes and Regular Price Barcodes Using the Variable Price Barcode Parser App

Type: Support Call

Call Reported On: 01-31-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A perspective merchant reached out wanting to know how Clover and the Variable Price Barcode Parser app would behave when using their price embedded barcodes and regular price codes.

Below are a variety of barcodes the merchant sent. Some are fixed price and others are variable by weight.

The merchant also also wanted a demonstration of an item that has to be weighed at the register?

CSI Works Support:

This video is the answer to this merchant’s question on how to use the attached barcodes.

video:

https://youtu.be/OdSLDq-hLvk

This video demonstrates how an item has to be weighed at the register:

https://www.youtube.com/watch?v=6Ze1UAQ77FQ

Variable Price Barcode Parser - 04/02/2022

Can You Use the Variable Price Barcode Parser App to Set Price Per Pound on Clover POS?

Type: Support Call

Call Reported On: 02-12-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent reached out wanting to know where the Variable Price Barcode Parser pulls the price per pound (lb.) (is it being pulled from the barcode or from Clover). He said that meat prices change all the time. The agent explained

“If it’s pulling the pricing from the barcode only, can we just set the price per lb. to it in Clover, so there’s never confusion? This way the merchant would only have to update the price per lb. on the scale and disregard updating Clover.”

CSI Works Support:

Our support team was able to confirm that the merchant can use Variable Price Barcode Parser app to set the price per lb. on Clover.

To do this, our support team explained to do the following:

“In Clover setup an item as Variable and this way you will never have to adjust pricing on Clover and it will always be picked up from barcode.”

Checkout this video:

https://youtu.be/7LOQ91_wp34

Variable Price Barcode Parser - 04/02/2022

How to Connect a CAS Scale with Clover POS?

Type: Support Call

Call Reported On: 02-16-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent contacted us because he has a merchant who runs a meat house. The merchant needs to know if his meat CAS scales would need to be hooked up to ethernet for them to work with Clover.

CSI Works Support:

Our support team let the agent know that there is no connection between the scale or Clover.

What makes Clover and the scale work is the Barcode that is printed on the label from the scale. The merchant would need to install Variable Price Barcode Parser app to enable Clover to understand the price embedded barcodes that are being printed from the scale.

Here is an example video:

https://youtu.be/UZRs05HLnnw

Variable Price Barcode Parser - 04/02/2022

Why is Clover Register Reading Barcodes Wrong?

Type: Support Call

Call Reported On: 02-15-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

We had a merchant contact us needing help with their barcodes switching prices. The merchant was able to print a barcode for orders over $100. However, Clover register only read it as less than $100. Therefore, a ticket that was $150 with a barcode was being read as $50 in the register.

CSI Works Support:

The solution to this problem is to update the scale to print the barcode over $100.00 Then, on Clover go to Variable Price barcode parser app and click on settings icon on the top corner and choose up to $999.99 barcode type. This should resolve this issue.

Variable Price Barcode Parser - 04/01/2022

How to Setup Variable Price Barcode Parser to Pull Pricing from a Barcode?

How to Setup – Variable Price Barcode Parser – to Pull Pricing Exclusively from a Barcode?

Type: Support Call

Call Reported On: 02-12-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

We had an agent contact us because their merchant was interested in implementing Variable Price Barcode Parser. Before installing the app, they wanted to know where the app is pulling the price per lb. – from the barcode, or from Clover?

Meat prices change all the time. Therefore, they wanted to know if the app is pulling the pricing from the barcode only, can the price per lb. be set to 0 in Clover, so there’s never confusion. The agent explained that this way the merchant only would have to update the price per lb. on the scale and disregard updating Clover.

CSI Works Support:

Yes, you can use Variable Price Barcode Parser app to do this.

In Clover setup an item as Variable and this way you’d never have to adjust pricing on Clover and it will always be picked up from barcode.

Checkout this video:

https://youtu.be/7LOQ91_wp34

Variable Price Barcode Parser - 04/01/2022

How to use Price Embedded Barcodes on Shopify POS with wireless barcode scanner Socket Mobile

How to use Price Embedded Barcodes on Shopify POS with Wireless Barcode Scanner Socket Mobile

Type: Support Call

Call Reported On: 02-19-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant/Agent:

A merchant sent an inquiry through Shopify because they had questions about integrating Variable Price Barcode Parser App to Shopify POS.

Here is an image of the barcode this merchant is using.

CSI Works Support:

This video demonstrates how to configure Variable Price Barcode Parser on Shopify POS:

https://youtu.be/z3jpz02eUec

Variable Price Barcode Parser - 04/01/2022

Does Variable Price Barcode Parser App Work with Per Unit Barcodes?

Variable Price Barcode Parser: Why Are My Per Unit Barcodes Not Matching on Clover?

Type: Support Call

Call Reported On: 02-20-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant contact us because they were testing the Variable Price Barcode Parser app.

The merchant was getting different results when placing an item as variable versus per unit. The variable settings amounts were matching the barcode. However, when placed as fixed the amounts were off by one penny.

CSI Works Support:

The reason the merchant was having this experience was because the Variable Price Barcode Parser app does not work when an item is set to Fixed.

Now the correct way to parse the price embedded barcode is Variable.

The rounding error the merchant was experiencing had to do the several calculations.

The scale calculates total price by multiplying total weight by per unit programmed in scale. Then, on Clover, when set up per unit it does backward calculation, and this creates 3 calculations of the number back and forth. Sometime rounding becomes off by a penny.

The quick solution is to use Variable price setting.

If, the merchant wants to use per unit option on their scale, they would need to change the barcode to print total weight instead of total price. Then, on Clover they would use Weight Embedded Barcode Parser and uninstall Variable Price Barcode Parser.

Some Related Articles:

https://csiworks.net/variable-price-barcode-parser-incorrect-price-on-clover/
https://csiworks.net/what-to-do-when-the-total-price-is-one-cent-off/

Variable Price Barcode Parser - 04/01/2022

How to Setup Multiple Items from Label Printing Scale in Clover POS

Type: Support Call

Call Reported On: 02-16-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant needing our help sent the following images. While setting up the labels the merchant realized that some were working and others were not.

This one works fine: the weight and price show correctly

The following scan a weight that does not correspond to the package weight: T Bone 7.7117 lb. Smoked Bacon 93.287 lb.

CSI Works Support:

When our team looked into the issue, all three labels worked.

The difference was that we did put the setting for $99.99 price type.

And one of the items we setup as Variable vs. Per Unit.

Here is video that demonstrates the setup:

https://youtu.be/y4RYiQ_DkYA

Variable Price Barcode Parser - 04/01/2022

Should I Download Weight Embedded Barcode Parser or Variable Price Barcode Parser?

Which App Should I Download on Clover POS; Weight Embedded Barcode Parser or Variable Price Barcode Parser?

Type: Support Call

Call Reported On: 02-15-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An Agent contacted us because they needed our support in order to assist a merchant. This merchant has two scales that print labels. The agent needed to know which app to download, the Weight Embedded Barcode Parser or Variable Price Barcode Parser?

The agent provided the following barcodes that the merchant is using.

CSI Works Support:

It all depends on the barcode being used. Variable Price Barcode Parser is the app to use for both of those barcodes provided.

Variable Price Barcode Parser - 04/01/2022

How to Troubleshoot Clover When Barcodes aren’t Reading Correctly

What to Do When Clover is Reading Barcodes Incorrectly

Type: Support Call

Call Reported On: 11-13-2022

Products Discussed: Weight Embedded Barcode Parser, Variable Price Barcode Parser

Q&A

Agent:

An agent contacted our office because his merchant was using the Variable Price Barcode Parser and reported that the barcodes weren’t reading the correct information. Our merchant wrote:

“I set the merchant up to test their scale.

When the merchant scans this barcode clover reads 23.114 lb at $300.25

I am using the Variable Price Barcode Parser with 200035 in product code field.

We enabled the app in accessibility.”

CSI Works Support:

First check what kind of barcodes you are printing and ensure you have installed the appropriate app.

For this type of an error, we asked that they uninstall Variable Price Barcode Parser and install Weight Embedded Barcode Parser.

This is because the label provided in the picture is Weight Embedded and not price embedded.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 04/01/2022

How to Eliminate Rounding Issues on Clover POS

How to Eliminate Rounding Issues on Clover POS | Variable Price Barcode Parser App

Type: Support Call

Call Reported On: 08-26-2021

Products Discussed: Weight Embedded Barcode Parser, Variable Price Barcode Parser app

Q&A

Agent:

An agent let us know that his merchant downloaded Variable Price Barcode Parser app and needed our support. He wrote:

“Attached is a file with two copies of scale receipts. They use a Digi SM-5000 scale.

Can you advise a setup that will eliminate the rounding issue?

The merchant is using the Variable Price Barcode Parser app.”

CSI Works Support:

There are two ways to solve this issue

Quick way.

Switch the item to Variable instead of Per Unit in Clover Inventory app this will resolve the wrong rounding issue.

Longer Way.

If your merchant wants to see the weight on transaction and wants to keep using Per Unit then they would need to switch their scale settings to print weight embedded barcode instead of price embedded and on Clover, they would remove Variable Price Barcode Parser and install Weight Embedded Barcode Parser.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 04/01/2022

How to Enter Weight Manually on Clover POS

Type: Support Call

Call Reported On: 03-07-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent wanted to know if there is an app, similar to Variable Price Barcode Parser, that works with Clover without an integrated weight scale, where the merchant can create an item with variable pricing in Clover. Therefore, the app will determine the price based on what the merchant enters as weight. No attached scales – the customer will use their own scale.

CSI Works Support:

Yes, you can easily do this without any apps. Just setup item in Clover inventory as Per Unit and make sure to use LB for item unit.

When this item gets selected in register, you’ll be prompted to enter total weight.

If you setup item in inventory as variable instead of per unit then you will be prompted to enter total price.

CloverApps / Variable Price Barcode Parser - 03/31/2022

Can I Download Variable Price Barcode Parser for Clover POS if I Bought My Scale in Canada?

Can I Download Variable Price Barcode Parser if I Bought My Scale in Canada?

Type: Support Call

Call Reported On: 03-07-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent who has merchants in Canada wanted to know if they purchase their CAS LP1000N in Canada, if they could still connect them to their Clover devices, and download the Variable Price Barcode Parser app from the App market. This way, the barcode that gets printed can be scanned by cashier at checkout.

CSI Works Support:

Yes.

Except there is no physical connection between Label Printing scale like CAS LP1000N and Clover.

The app (Variable Price Barcode Parse) enables Clover to read price embedded barcode from Scale.

You will setup your items in Clover as variable and scan the barcodes in Register app.

CAS App Program / Scale4Clover.com / Variable Price Barcode Parser - 03/31/2022

What is the Difference Between Weight Embedded vs Price Embedded Barcodes for Clover POS?

Type: Support Call

Call Reported On: 03-07-2022

Products Discussed: Weight Embedded Barcode Parser, Variable Price Barcode Parser

Q&A

Merchant:

A merchant wanted to know if they could use Variable Price Barcode Parser and Weight Embedded Barcode Parser,

CSI Works Support:

We have 2 different apps one for Price embedded Barcodes and one for Weight Embedded Barcodes.

It would not be possible to utilize both apps at once. They are meant to work in absolute sort of way.

You can configure your scale to print weight embedded barcodes or price embedded barcode and use one or the other app from us.

But you cannot have different scale configured to different barcode formats and be able to scan both on Clover. You would have to choose which format you want to use.

Here is a video

Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/31/2022

What Is a Compatible Scale That Will Work with CSI Works Apps on Clover POS?

Type: Support Call

Call Reported On: 03-15-2022

Products Discussed: CSI Works Apps

Q&A

Agent:

We had an agent contact us because they have a customer who has a Clover and wants to use their deli scale and CSI Works Apps. They wanted to make sure they had a compatible scale that would work with our apps.

CSI Works Support:

We let our agent know that for Physical connection for Clover, it can only be CAS SW-RS

Also, any other scale label printing scale.

For instance, we sell scale equipment, and you can see the examples of the scale that would work

Check it out here: www.scale4clover.com

CAS App Program / Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/31/2022

Can the Variable Price Barcode Parser App Print Labels for Clover POS?

Type: Support Call

Call Reported On: 03-15-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent reached out because they had a merchant interested in downloading the Variable Price Barcode Parser. The agent needed to know if they could use this app to print labels and scan to Ring the items .

CSI Works Support:

The scale prints the label and using Variable Price Barcode Parser on Clover merchant can simply scan the barcode from scale in Clover Register app.

Here is a video demo:

https://youtu.be/T4pCoks0J7w

Variable Price Barcode Parser - 03/31/2022

How to Configure Torrey W-Label Scale to Work with Clover POS Using CSI Works Apps

How to Configure Torrey W-Label Scale to Work with Clover POS – Draft

Type: Support Call

Call Reported On: 03-18-2022

Products Discussed: Torrey W-Label Printing Scale, Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Merchant:

A merchant contacted us because they bought new Torrey W-Label Printing Scale and new Clover system. They were having a hard time configuring the Clover to accept labels from this scale and required our assistance.

CSI Works Support:

We got their message about Torrey W-Label Printing Scale.

Yes, they can use this scale with the Clover system if they installed an app from CSI Works.

Either Variable Price Barcode Parser or Weight Embedded Barcode Parser. It would depend on how the barcode label is configured.

Here is a demo video:

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/31/2022

How to Input Product Info into Shopify Using Variable Price Barcode Parser App

Type: Support Call

Call Reported On: 3/15/2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant has an IShida Uni-3 scale that produces barcodes with the price integrated into the barcode depending on the weight of the product. They were interested in using the Variable Price Barcode Parser app with Shopify POS

The merchant required our assistance with inputting the product info, such as PLU and price/kg into the product page of Shopify.

CSI Works Support:

Our support team created this quick video showing how to set it up.

https://youtu.be/z3jpz02eUec

Variable Price Barcode Parser - 03/31/2022

How to Setup Socket Mobile with Variable Price Barcode Parser on Shopify POS

Type: Support Call

Call Reported On: 3/23/2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant interested in the Variable Price Barcode Parser app Shopify POS saw that there is an option within the app that allows you to scan items with the Socket Mobile barcode scanner instead of the camera. When the merchant would try to use the Socket Mobile to scan items, it wouldn’t read anything.

The merchant explained that when he tried scanning the barcode with his Socket Mobile scanner, it just beeped and nothing came up. The scanner was working fine with regular products on Shopify. He was able to scan the barcode with the Ipad camera in the Variable Price Barcode Parser app; the weight and price came out correctly, but using the camera is not really convenient for them. He wanted to know if there is a setting he needed to change for the barcode scanner.

CSI Works Support:

Our team explained that he need to setup the Socket Mobile barcode scanner as Basic HID Option.

Please refer to this video we have from internal resources that shows how to setup the barcode scanner to make it work like it does on our other demos.

https://youtu.be/2BeNEH111RE

Variable Price Barcode Parser - 03/31/2022

How to Track Items Sold with Weight Embedded Barcode Parser on Clover Duo

Type: Support Call

Call Reported On: 3/21/2022

Products Discussed: Weight Embedded Barcode Parser, Variable Price Barcode Parser

Q&A

Merchant:

A merchant using the Weight Embedded Barcode Parser app with their Clover Duo and wanted to know if they could track the number of packages sold instead of the pounds sold.

They have their weight embedded in their barcode and have the items and price per unit. So when they add stock inventory it considers it to be the total pounds instead of the number of packages.

CSI Works Support:

No, to have the ability to read weight embedded barcodes item must remain as Per Unit

The inventory tracking will track whatever number you put in qty but item unit is the field where you specify what it is LB or KG.

Weight Embedded Barcode Parser only works with items that are setup per unit

Our support team ran some tests with Variable Price Barcode Parser that works with items that are setup Variable.

But that still did not work. Check out this video:

https://youtu.be/S5Ne4a_kwN8

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/31/2022

How to Configure the Socket Mobile Barcode Scanner with Your POS

How to Configure the Socket Mobile Wireless Barcode Scanner with Your Shopify POS

Type: Support Call

Call Reported On: 3/9/2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant using the Variable Price Barcode Parser app was having issues with configuring the Socket Mobile Barcode Scanner with their Shopify POS.

Here is the barcode they were using to test.

CSI Works Support:

Here is video on how to do it:

https://youtu.be/2BeNEH111RE

Variable Price Barcode Parser - 03/31/2022

How to Configure CAS LP-1000 to Work with Clover POS and Variable Price Barcode Parser

Type: Support Call

Call Reported On: 3/23/2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent using the CAS LP-1000 needed help with configuring it to work with Clover and the Variable Price Barcode Parser app.

He wrote:

“I see that the LP-1000 is on your listed scales but the label they are now printing is setting a value in the 5the price placeholder. I have attached an example. I assume there is a setting to remove that? It reads the 6 digit PLU fine.”

CSI Works Support:

This is an ok label.

You can open Variable Price Barcode Parser app and in it find an icon for settings on the top corner.

Then select the barcode type that is $99.99 and hit save. That should take care of the issue and you should be able to see the correct price reflected when scanning this barcode in register app.

Variable Price Barcode Parser - 03/31/2022

Are Ishida Scales Compatible with the Variable Price Barcode Parser App on Clover POS?

Type: Support Call

Call Reported On: 03-28-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

An agent helping a butcher shop, wanted to know if their scale would be compatible with the Variable Price Barcode Parser app. The merchant was using a Ishida Scales https://www.ishida.com/ww/en/products/weighing/scales/

CSI Works Support:

If the Ishida Scale has label printing capabilities, then yes. Only the kinds that have integrated label printer can be made to work with Clover.

Label Printing Scale will be able to work with Clover via one of our apps like Variable Price Barcode Parser or Weight Embedded Barcode Parser.

Here is a video showing different barcode types:

https://youtu.be/TfmwUR1rkd0

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/31/2022

Is the LE.3k Integrator Scale Compatible with the Variable Price Barcode Parser App for Clover POS?

Is the LE.3k Intergrator Scale Compatible with the Variable Price Barcode Parser App for Clover POS?

Type: Support Call

Call Reported On: 03-28-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

A merchant using a LE.3K Integrator by Kilotech that prints their price variable barcode wanted to know if our Variable Price Barcode Parser app would work with scale.

CSI Works Support:

Yes, the LE.3K Integrator scale will work with our Variable Price Barcode Parser and Weight Embedded Barcode apps. Here is a video how to determine which app is appropriate to use:

https://youtu.be/TfmwUR1rkd0

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 03/30/2022

Does Clover Pull Price Per Unit from Inventory or the Barcode/Scale?

Does Clover Pull Price Per Unit from the Inventory or the Barcode/Scale?

Type: Support Call

Call Reported On: 02-13-2022

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

We had an agent contact us wanting clarification on how to properly set up Clover for a merchant. The merchant needed to set up its scales as variable. He provided the following scenario:

“Let’s say I keep it at a per unit price. However, I have it set up on Clover to $6.99/lb. The price increases to $7.99 lb, the scale is updated with this price. I sell 1 lb of an item and scan it. Does Clover pull $6.99 (from the per unit price in inventory) or $7.99 (per unit from the barcode/scale)?

Reason I ask, some of these items are bagged and have a sticker but the sticker / barcode isn’t always perfect. So as not to have to stop the checkout for a price check, this merchant would like to retain the “default” pricing in Clover in case they have to manually process it.”

CSI Works Support:

The answer to this agent’s question is:

“No, if you setup an item as Per unit on Clover you are indicating the price per unit in clover as well.

When the price of an item changes merchant would have to update price on Clover and on Scale.

This is one of the reasons why merchants choose to setup an item as Variable and use Variable Price Barcode Parser instead because of this very issue.”

Variable Price Barcode Parser - 02/17/2022

Will the CAS Scale make a Label with Weight Embedded Barcode and Not Price?

Type: Support Call

Call Reported On2021-10-30

Products Discussed: Weight Embedded Barcode, Variable Price Barcode Parser

Q&A

Merchant:

I bought a scale from you last year and I’m using your apps on Clover.

Here are our challenges:

We want all our products to move to weight only on the bar code since pricing in agriculture is going up.

Can we setup your app to recognize the old and new label and parse them correctly?

Our existing products have the last four digits, before the final check digit reserved for the price.

New products will have the last four digits reserved for the weight.

In the picture Pork Chops is New and Beef is old.

We use the scale we bought from you to also make a chicken label with price in the bar code. We have to work

with you to change that to the weight as well.

CSI Works Support:

We have 2 different apps one for Price embedded barcodes and one for weight embedded barcodes.

It would not be possible to utilize both apps at once. They are meant to work in absolute sort of way.

You can configure your scale to print weight embedded barcodes or price embedded barcode and use one or the

other app from us.

But you cannot have different scale configured to different barcode formats and be able to scan both on clover.

You would have to choose which format you want to use.

Merchant:

I understand. Will the CAS scale make a label with weight embedded barcode and not price?

CSI Works Support:

Yes easy. Here is a video:

https://youtu.be/8Vt0PmoG18I

Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 01/07/2022

How to Correct Variable Price Barcode Parser App Errors

Type: Support Call

Call Reported On: 2021-10-13

Products Discussed: Variable Price Barcode Parser App

Q&A

Merchant:

We have set up the app on a clover system and it’s not reading the price correctly.

We have a gsp30a scale that prints labels, we have the labels set up with PLUs, the scanner reads the price as 608.06 instead of $8.06, and 602.83 instead of $2.83.

I have not figured out if there is a way to change the barcode on our scale.

Please advise what we can do to try to make it work.

CSI Works Support:

Open Variable Price Barcode Parser App.

On Top corner of the app click on icon for settings.

Barcode Type settings will show 2 barcodes one for $999.99 one for $99.99

Choose the one that is $99.99

This will solve the problem.

Variable Price Barcode Parser - 01/07/2022

How to Resolve Error After Setting Up App?

How to Resolve Error After Setting Up App Market?

Type: Support Call

Call Reported On: 2021-10-25

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Agent:

We have a merchant that will be using your application. However, the LS-100 that we were trying to scan the barcodes for. After the setup, it was doing the opposite as described on the app market.

In other words, the scanned item, Instead of pricing up and pushing the custom info, it wanted to add it into the clover inventory, and we would need to name it and hit save.

The merchant was thinking if this is how the application works. Then they would see no reason to use it.

This is why I need your help.

I captured two pictures to see if it can help.

The barcode info shows 2 00000 31398 2.

I was thinking were the 0’s is should it have been 6 digits?

And if you ask accessibility was enabled for the Weight embedded barcode parser, as described on the tutorial setup on your app market.

CSI Works Support:

I have a question In the attached picture where you show barcode I see that you have installed app called Variable Price Barcode Parser.

That is in fact the app you need.

However in email before you reference Weight Embedded Barcode Parser as one for which you’ve enabled the accessibility settings.

If you are using the app Weight Embedded Barcode Parser please uninstall it. Based on label I see you need Variable Price Barcode Paser.

Now assuming that you have Variable Price Barcode Parser installed and that accessibility settings are turned on.

You need to first open inventory app and add this new item to your inventory when you do add it to inventory do so as Variable Price item and not as fixed priced.

Then in product code field enter 200000

Save this item in inventory then you can go to register and scan this barcode and the price will be picked up as you expect.

Agent:

To have clarity we can have an item like this in the inventory.

And moving forward any other scanned label.

From the LS-100 weight scale would work?

CSI Works Support:

Blas yes this would work.

Just need to set it up first. Please reference this video: https://youtu.be/f8FKjVPnjME

Agent:

I wanted to reach out to you and say thank you. It appears that we won the battle of the barcodes but not the war.

The Clover App parser was also providing some miss match reading. I wanted to confirm if the merchant scale was not properly set up. Since on the miss match reading It was accurate.

Maybe you can help I am attaching this image so you could see. The pattern of some of these items.

Notes:

200111 50154 4 Price showed up as $501.54

200115 00220 7 Price showed correct as $2.20

200101 50154 7 Price showed up as $501.54

200167 00176 0 Price showed correct $1.76

CSI Works Support:

Yes, I see the image and notes of how the price is read. To fix this issue follow these instructions:

Open Variable Price Barcode Parser.
Navigate to Settings on the Top Corner.
Barcode Format
Choose the barcode format that is represented for $99.99
Save

This will adjust the way our app reads the barcode, and you won’t have to adjust the barcode on the scale.

Agent:

You’re instructions worked great. In addition, I added the descriptor and the first 6-digit barcode.

And all the custom cuts for the listing worked and the merchant was happy.

If you could provide a full listing of compatible weight scale models. This would be great to know this gives hope to merchants. With already purchase weight scales a chance to update their POS.

Your application would be my first recommendation to merchants with a Deli, Mini Market, Super Market.

CSI Works Support:

I do not have a list of models but here is a formula for you to go by:

If the scale your merchant has prints barcode labels and printer is integrated into scale, then it will work 100% if you are looking at a scale and printer connected to scale with wire that setup will never work.

If you have merchants who ask for scale to purchase keep in mind we sell and fully support and train merchants when they buy equipment from us.

You can see what we sell here: www.scale4clover.com

I am also attaching a PDF document showing what we have to offer to “Sell By Weight” merchants.

Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 01/07/2022

Variable Price Barcode Parser App Enables Clover to Read Complex Barcodes

SAN DIEGO, CA, January 6, 2021 – The Variable Price Barcode Parser App allows Clover to expand its capabilities when reading price embedded barcodes.

If a user were to scan a price embedded barcode without having the software implemented into Clover, then the item scanned would not be found in the system. Instead, Clover would just display the barcode’s entire string of numbers.

If you were to cancel out of the same transaction, then enable the our program, and run the same transaction again, then the program will be able to determine within the barcode the item’s information. This would make the user able to determine the price per unit transaction and make the checkout process convenient.

This video will show you how the Variable Price Barcode Parser App actually functions. This video demonstrates how Clover behaves without CSIWorks Variable Price Barcode Parser App implemented. Then, demonstrates how Clover behaves with CSIWorks Variable Price Barcode Parser App implemented.

If at anytime you would like to skip ahead, or if you are revisiting this video and know what section you would like to watch, use the timecode links below to jump ahead to your desired section.

00:10 Inventory

00:23 Sample Barcode

00:46 Disable Variable Price Barcode Parser App Scan

01:07 Enable Variable Price Barcode Parser App Scan

Variable Price Barcode Parser - 01/07/2022

Do Old CAS LP1000 Work with Clover?

Type: Support Call

Call Reported On: 2020-06-17

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

The merchant is looking for a scale that would integrate with Clover, print labels with a bar code, ingredients list, price and possibly his logo. It needs to be easy to program with the ability to use the Clove to input the info.

He uses an older CAS scale with printer and he has to program it which he hates cause it takes so long.

Can you help, will you support the scale and what would you recommend and price?

CSI Works Support:

Yes, we support everything we sell.

What is the scale he has now? Is it CAS LP1000?

Agent:

CAS label printer. Do these types work through Clover?

CSI Works Support:

Yes, this is an OLD CAS LP1000 model aka (ABC)

It does not connect to computer and only way to program things is via the scale itself.

The New CAS LP1000N model has an ability to connect to computer with USB cable.

Via computer merchant can interface with the scale in a much more efficient and faster way.

The computer must be windows based with USB connections.

In all other respects the scale will look and function similarly to the one they have now.

Agent:

Does it tie into the Clover at all? Or just a window computer? Is this the best choice for his needs? Pricing wise and support, how does that work? I think we were both thinking that in some way it worked thru the clover POS.

So the PLU part goes away when using a windows based computer.

Does it matter which clover device and which SaaS device is chosen, even though there really isn’t an integration per se.

What would the next steps be for the merchant? He has two clover mini’s right now that are customer facing for payments only.

CSI Works Support:

The only scale that can connect to Clover in any way is CAS SW-RS the 20 lb capacity without label printing capabilities.

All other scale technically never connects to clover

We make label printing scale work with clover via the barcode the scale prints. This is where our Variable Price barcode parser app comes into play.

Before it all works merchant will be expected to setup items in Clover and in Scale

The item codes will match in both system and that’s what makes it work

There are shortcuts. For instance, if items are setup on Clover like Variable price items

Then merchant is only expected to update pricing for items in their scale. If they have items setup as per unit then the merchant will have to duplicate the setup of items on both systems.

The only way to interface with CAS scale is either via the scale itself or with USB connected windows-based computer.

CAS LP100N model See Prices

When bought from us we provide unlimited support and training via phone and zoom where needed. As a last resort I do things on my end and make videos for merchant to follow.

Here is an additional playlist that shows how to work with this scale and Clover in depth:

https://www.youtube.com/playlist?list=PLTewB_x-OrfkdwpOS1ESlWjRTgwJDAl6S

I am sorry I can’t get involved in troubleshooting this specific scale.

I try to prioritize my investment of time to customers who support us. I otherwise would go out of business.

I am extremely hands on with customers who buy equipment from us here www.cas4clover.com

For everyone else I do the best I can which is videos and other support material and basic setup instructions. Beyond that the dealer who sold it should get involved.

Scale4Clover.com / Variable Price Barcode Parser - 01/07/2022

What are the System Requirements for Compatible Label Printing Scale?

Type: Support Call

Call Reported On: 2021-12-22

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode

Q&A

Agent:

Does this all still apply?

All Clover devices are fine.
Must have barcode scanner which is sold by clover (Cannot buy anywhere else) They have 2 options both will work.
They will need Register plan which gives them access to “Per Unit” or “Variable” price type in inventory.
Clover would have to be not just their payment terminal but it has to be their register as well.

Next steps:

Buy label printing scale if bought from us then it can be purchased here: www.casforclover.com or www.torreyforclover.com
Buy Barcode scanner from clover.
Once scale is received setup Inventory items in scale.
Setup inventory items in Clover
Dump other POS begin using Clover as register and payment terminal (they can use clover equipment they have now or upgrade to station )

Think that’s it in a nutshell.

CSI Works Support:

Yes, all still applies.

Now have updated link www.scale4clover.com

Carries all brands.

Agent:

Since they have a CAS now and are used to it, does it make sense to stay with that brand or other suggestions?

Clover integrated any farther along or will programming still require a windows computer and usb connection?

CSI Works Support:

With CAS they will always need Windows computer and USB connection. (Although some higher end models by cas offer wifi connection to computer)

With Detecto or USA Measurements there’s an option to do the programming on a computer and instead of connecting scale to computer the data is transferred to scale via USB Thumb Drive. (First you download the data file to thumb drive from computer, then you plug the drive to scale and transfer the file with all the settings and data in it. )

There is no connection between the scale and Clover ever.

The Barcode Parser apps enable clover to read price or weight embedded barcodes.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 01/07/2022

What is the Work Around to Avoid Having to Change Prices Anytime Price Changes for an Item?

What is the Work Around Having to Change Prices Anytime Price Changes for an Item?

Type: Support Call

Call Reported On: 2021-10-01

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

We are using your variable price app in our retail grocery POS.(Clover) When we change a price on our meat scale, do we also have to change the price for that item in inventory of the Clover system?

For example, delmonico steaks were $32.99/lb on our scales. We changed them to $29.99. But, when the Clover system scans the barcode, it’s changing the weight of the steaks, and showing the old price of $32.99/lb. But the total retail price is still correct. So it’s “auto correcting”. If the total retail is $140.00, it’s adjusting the weight at the old price to end up with the total price.

Is there a work around where we don’t have to adjust the price within Clover…or we need to?

CSI Works Support:

Switch the item price type in Clover to Variable instead of Per Unit. This way you’ll never have to adjust pricing in Clover.

This is the only work around without having to change prices everywhere any time price changes for an item.

Variable Price Barcode Parser - 01/07/2022

Does Clover System Work with a Mettler Toledo Scale?

Type: Support Call

Call Reported On: 2021-12-16

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Merchant:

Will our clover system work with a Mettler Toledo scale?

CSI Works Support:

If you use Mettler Toledo scale prints labels, then yes it can be made to work with Clover via our app called Variable Price Barcode Parser or Weight Embedded Barcode Parser. You don’t need two apps the selection depends on how your label printing Mettler Toledo is configured.

Also, you can text or email us the picture of the label from your scale, and we’ll check and let you know how to set it up on Clover. (text: 619-246-8236) (email: info@csiworks.net)

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 01/07/2022

Is Variable Price Barcode Parser available in UK Clover Appmarket?

Is Variable Price Barcode Parser available in UK Clover Appmarket

Type: Support Call

Call Reported On: 2021-11-09

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:

We are looking to integrate a scale at our clover point of sale unit and also read price encoded barcodes. Can you help please?

CSI Works Support:

Yes, that is possible. I’ve made this video for you to review:

https://youtu.be/F12nqWubxl0

The app you will need is called Variable Price Barcode Parser it is available in UK Clover Appmarket.

Merchant:

I have watched a couple of your YouTube videos, I am really keen to install the scales, but I see the software is not available in the UK, why is that?

CSI Works Support:

It is or it should be.

Here is a link:

https://www.eu.clover.com/appmarket/collections/all?developerId=0JJ994VEYFGH8&sortType=alphabetical

Variable Price Barcode Parser - 01/07/2022

How to Troubleshoot Variable Price Barcode Parser Rounding Error

Type: Support Call

Call Reported On: 2021-09-16

Products Discussed: Weight Embedded Barcode, Variable Price Barcode Parser

Q&A

Agent:

We have an issue with a Clover system using the Variable Price Barcode Parser app with a Kitchen Scale. The issue is that the scale weighs and calculates the final price for the product, yet when the barcode is scanned on the Clover, for some reason one cent is subtracted from the total price. It only happens occasionally with random items, so we suspect it might have something to do with a Rounding Error/Issue.

CSI Works Support:

Yes, I am very well familiar with the issue. You are correct it is in fact rounding issue because of double rounding once by scale once by our app on clover.

Scale figures out total price by calculating weight to unit price. We take total price and calculate down to figure out total weight. Sometimes the number is off by a cent either direction very rarely or even in one merchant not on all items.

There are 2 ways of solving this

Switch your item price type from “Per Unit” to “Variable” This is the quickest way to solve the issue. The reason why this works is because we will stop reverse calculation to a number that scale started from and simply will pass total price into variable priced item.

Change your scale to encode weight instead of price into barcode. And on clover end switch from Variable price barcode parser to Weight embedded barcode parser. That way scale will stop doing an extra calculation because it will send total weight and our Weight Embedded Barcode parser will pick up total weight and calculate total price which will always match what scale calculated because we are both using same base number “total weight”

This solution is more involved and requires settings change on scale and app swap on clover. The inventory part will remain intact you will just need to switch apps after scale has been reconfigured to encode different barcode (weight instead of price).

Agent:

Thank you very much for the insight, we discussed both alternatives with the merchant and I believe we are going to change the Clover prices to Variable.

Will this cause any changes in the reporting for Clover? I think the Items report will no longer report per unit sold, correct?

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 01/07/2022

How to Setup Variable Price Barcode Parser

Type: Support Call

Call Reported On: 2021-12-28

Products Discussed: Variable Price Barcode Parser

Q&A

Agent:

CSI Works Support:

Yes, this is price embedded barcode.

You can use Variable Price Barcode Parser. Here is a video how it gets setup: https://youtu.be/Bj9YqKdL_yU (this video uses different label but its same structurally as yours.) so setup is exactly like that.

Variable Price Barcode Parser - 01/07/2022

Will Hobart HTs Scale work with Clover Point of Sale?

Call Type: Support Call
Call Reported On: 12/18/20
Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode

Merchant:

Will Hobart HTs Scale work with Clover Point of Sale?

CSI Works Support:

Yes, this scale will work.

You will need to install Variable Price Barcode Parser or Weight Embedded Barcode Parser.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/14/2021

Is Your App Able to Generate Bar Codes?

Type: Support Call

Call Reported On: 12/9/2021

Products Discussed: Variable Price Barcode Parser and Weight Embedded Barcode Parser

Q&A

Merchant: Is your app able to generate bar codes? We need to generate about 10,000 barcodes that will then be tied to a future product however the web developer needs generated barcodes.

CSI Works Support: No, we don’t have anything that generates barcodes.

All our apps are about reading them.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/09/2021

Will Magellan 8400 Work with Clover?

Type: Support Call

Call Reported On: 12/7/2021

Products Discussed: Variable Price Barcode Parser and Weight Embedded Barcode Parser

Q&A

Agent: The attached scale/scanner that will be at the main checkout counter with the Clover Pro. Will this one be an issue?

CSI Works Support: Regarding the scale images, its called Scale with barcode scanner, it is not possible to make that scale work with Clover unfortunately

Here is a video I made about this: https://youtu.be/smIBqCDPZ_E

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/09/2021

How to Integrate CAS CL5000R with Clover

Type: Support Call

Call Reported On: 11/2/2021

Products Discussed: Variable Price Barcode Parser

Q&A

Merchant: I’d like to find out what I need to do to integrate a CAS CL5000R with the clover station pro / clover mini.

CSI Works Support: Thank you for reaching out.

CAS CL5000R is label printing scale.

Consider using Variable Price Barcode Parser to make this scale work with Clover.

Here is a video demo: https://youtu.be/homYZxF0oH8

Scale4Clover.com / Variable Price Barcode Parser - 12/09/2021

Variable Price Barcode Parser reading price much higher than actual, how to fix.

Call Type: Support Call
Call Reported On: 12/28/20
Products Discussed: Variable Price Barcode Parser

Problem Statement:

Merchant:

I am having issues with the price ringing up correctly. The total amount from the weight scale is $6.83, but the total is coming out $706.83 every time. How do I get this resolved?

CSI Works Support:

Open Variable Price Barcode Parser App. You will see a settings icon on the top right corner. When you navigate to settings, you’ll see 2 different barcodes one for $999.99 and one for $99.99.

Choose the $99.99 barcode and hit save.

This will take care of the issue.

Variable Price Barcode Parser - 12/06/2021

Will Variable Price Barcode Parser and Weight Embedded Barcode Parser work with Station Duo, DIGI SM-120, and TEC – 9000?

Type: Support Call

Call Reported On: 12/3/2021

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Merchant: Can you please confirm if the 2 scales below work (DIGI SM-120 and TEC SL-9000) with your app? And does your app work with Station Duo?

CSI Works Support: Yes, on all 3questions.

Variable Price Barcode Parser and Weight Embedded Barcode Parser will work with Station Duo and with DIGI SM-120 and TEC – 9000

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/06/2021

How to Print Variable Weighted Barcodes

How to Print Varibale Weighted Barcodes

Call Type: Support Call

Call Reported On: 12/04/20

Products Discussed: Barcode Parser/Cas Scale/Detecto Scale

Problem Statement:

Merchant: HI, I have a Clover station and a scale and I have a Brother printer that hooks to it that will print UPC labels from easy label but I am struggling to figure out how to print variable weighted barcodes.

I have a small meat market where we use the Clover for sales and I don't use barcodes - but I am trying to put my products into a local grocery store and I have acquired my GS1 code and I have started generating barcodes but before I continue down this path, I need to figure out how to get a properly processed barcode through my system that I can add to my meat to then sell to the grocery store.

I have a CAS - SW Series Scale

Will your app help me for example - put a piece of meat on the scale - register it in clover - generate a variable weight barcode using my GS1 number?

Solution:

CSI Works Support: The setup you have may not work because you probably won’t be able to program the printer individually to print weight or price embedded barcodes.

I am recommending that you look at some of these scales that are best for meat markets and do the barcode label printing with price or weight embedded barcodes.

You can see the video of such scale working with clover here: https://youtu.be/UZRs05HLnnw

www.cas4clover.com

Specifically, I think you should consider this model: https://cas4clover.com/collections/lp-series/products/lp-1000n

There is a more cost effective alternative

www.detecto4clover.com

This model: https://detectoforclover.com/collections/home/products/dl1030

Scale4Clover.com / Variable Price Barcode Parser - 12/05/2021

Selling Clover Point of Sale to Small Grocery Store

Type: Support Call

Call Reported On: 1/17/2021

Products Discussed: Scale4clover.com, Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Agent: Great work on your Clover apps!

I have a new grocery store client who is looking to purchase 3 scales to integrate to Clover. Looks like you have a couple apps, one that works with many scales, and the other that works with CAS.

I was going to point them towards using this one from your site, unless you have other suggestions?

It also states you provide support. Do you offer setup/training calls to familiarize themselves with your system + app?

Even though the CL5000 scale is discontinued, will it still work with your app if a merchant has one?

CSI Works Support: With the use of Variable Price Barcode Parser merchants can use any label printing scale.

We certainly sell it and the link you mentioned www.cas4clover.com is our site.

If your merchant purchases their scale from us then the training, support and assistance with scale is included as well as assistance with setup on clover via Variable price barcode parser. We provide assistance via phone, zoom call, combination of videos we make based on situation with merchants.

In any case we assist 100% to get setup and address merchants questions in the process.

Scale4Clover.com / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

Can Clover Point of sale work with Hobart Quantum ?

Can Clover Point of Sale Work with Hobart Quantum ?

Type: Support Call

Call Reported On: 1/19/2021

Products Discussed: Variable Price Barcode Parser, Weight Embedded Barcode Parser

Q&A

Merchant: We just purchased clover POS and have the Hobart Quantum scales for our meat market. Will your app be able to read the weight embedded labels from this scale and work with clover?

CSI Works Support: Thank you for reaching out. Yes, our app will be able to read the weight embedded labels from this scale.

We have 2 apps to handle any barcode format (Price embedded or weight embedded)

In any case if your scale prints labels with embedded barcodes our app will be able to work with that.

You’d only ever need to install one of the two apps depending on the kind of barcode you have.

Here is a playlist with How to Videos:

Weight Embedded Barcode Parser

https://youtube.com/playlist?list=PLTewB_x-Orfm63wDv2BDX3-0anJ8bBbx_

Variable Price Barcode Parser

https://youtube.com/playlist?list=PLTewB_x-OrfmG9PCQ1mB-C9vG3fNNRLWJ

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

Scales Compatible with App

Type: Support Call

Call Reported On: 1/13/2021

Products Discussed: Capability Statement

Q&A

Merchant:

Hi CAS, Could you advise which compatible scale models are for this app? Thanks a lot!

CSI Works Support:

Our company is not CAS we are CSI Works. We sell CAS among other brands.

There are too many scale units to list that can be made to work with Clover.

Here is a PDF Capability Statement showing everything we offer for Sell by Weight merchants including links for scale stores.

You can also see a list of scale units with links here: https://csiworks.net/hardware/

Agent Presale Support / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 12/05/2021

How to get Variable Price Barcode Parser to Read Correct Price

Type: Support Call
Call Reported On: 1/5/2021
Products Discussed: Variable Price Barcode Parser

Q&A

Merchant:
I have a question about the problem I'm having using the app.

I have a CAS LP-1000. When I set up the barcode to clover with the 6 digit and scan, it comes out not as what the video show.

For example, I have a CAS barcode 0200174404233 label priced at $4.23, and I enter "200174" for the clover product code. The price should come out as $4.23 but comes out as $404.23.

How do I fix this?

Is this something I can change in clover setting or my CAS LP-1000 setting?

CSI Works Support:
Thank you for reaching out.

To correct the issue, you are having open Variable Price Barcode Parser app.

On the top right-hand side corner, you will see an icon for settings (looks like gear head) Click on that icon

Once you click on settings Icon you will see two different barcode formats:

One for $999.99 and one for $99.99

You need to choose the one that’s for $99.99 and hit save.

This will take care of the issue you are having.

Variable Price Barcode Parser - 12/01/2021

Difference between Label Printing Scale vs Scale with attached label printer

Call Type: Support Call

Call Reported On: 12/04/20

Products Discussed: Barcode Parser/Cas Scale/Detecto Scale

Problem Statement:

I have a CAS - SW Series Scale

Will your app help me for example - put a piece of meat on the scale - register it in clover - generate a variable weight barcode using my GS1 number?

Solution:

CSI Works Support: The setup you have may not work because you probably won’t be able to program the printer individually to print weight or price embedded barcodes.

I am recommending that you look at some of these scales that are best for meat markets and do the barcode label printing with price or weight embedded barcodes.

You can see the video of such scale working with clover here: https://youtu.be/UZRs05HLnnw

www.cas4clover.com

Specifically, I think you should consider this model: https://cas4clover.com/collections/lp-series/products/lp-1000n

There is a more cost effective alternative

www.detecto4clover.com

This model: https://detectoforclover.com/collections/home/products/dl1030

Variable Price Barcode Parser - 12/15/2020

How to Achieve Price Per Pound Scanned as Weighed

How to Account for Varying Weights and Prices on Clover

Call Type: Pre-sale Support

Call Reported On: 10/12/20

Products Discussed: Variable Price Barcode Parser

Problem:

Agent: We just downloaded the Variable Price Barcode Parser for Dundore & Heister. Attached is their inventory spreadsheet.

Using Beef items as an example: do I input the per unit priced items and the barcode and/or SKU? If you recall, I need the price per pound to scan as weighed.

Attached is one of their barcodes.

Solution Proposition:

CSI Works Support: When creating this item in Clover Inventory app, make it Price type

Variable or Per Unit.
Product code: 299961

Variable Price Barcode Parser - 10/27/2020

How to Account for Varying Weights and Prices on Clover

Call Type: Pre-sale Support

Call Reported On: 9/22/20

Products Discussed: Variable Price Barcode Parser

Problem:

Agent: I have a customer using deli scales that print labels. This is what we need to be able to do and I hope your app can help:

They input the barcode for the product (for example, Bacon) and the weigh & price info. After they weigh the products in the future, when the barcode is scanned, the POS needs to be able to read the barcode as the product (bacon) and the correct price based upon what the scale printed. Can this app work for Clover? Will it account for varying weights & pricing?

Solution Proposition:

CSI Works Support: Yes, there is an app that will do this. You need Variable Price Barcode Parser.

Variable Price Barcode Parser - 09/29/2020

What to do When the Total Price is One Cent Off

Call Type: Support Call

Call Reported On: 9/16/20

Products supported: Variable Price Barcode Parser

Problem Statement:

Merchant: We have an issue with a Clover system using the Variable Price Barcode Parser app with a Kitchen Scale. The issue is that the scale weighs and calculates the final price for the product, yet when the barcode is scanned on the Clover, for some reason one cent is subtracted from the total price. It only happens occasionally with random items, so we suspect it might have something to do with a Rounding Error/Issue. I have attached 3 images that show exactly what is happening.

Solution:

CSI Works support: Yes, I am very well familiar with this issue. You are correct, it is in fact a rounding issue because of double rounding, once by the scale and once by our app on clover.

The scale figures out total price by calculating weight to unit price. We take the total price and calculate down to figure out the total weight. Sometimes the number is off by a cent either direction very rarely or even in one merchant not on all items.

There are 2 ways of solving this

Switch your item price type from “Per Unit” to “Variable” This is the quickest way to solve the issue. The reason why this works is because we will stop reverse calculation to a number that the scale started from and simply will pass total price into variable priced item.

Change your scale to encode weight instead of price into the barcode. On clovers end, switch from Variable price barcode parser to Weight embedded barcode parser. That way the scale will stop doing an extra calculation because it will send total weight and our Weight Embedded Barcode parser will pick up total weight and calculate total price which will always match what the scale calculated because we are both using same base number “total weight”

This solution is more involved and requires setting changes on the scale and an app swap on clover. The inventory part will remain intact, you will just need to switch apps after the scale has been reconfigured to encode a different barcode (weight instead of price)

https://csiworks.net/does-variable-price-barcode-parser-app-work-with-per-unit-bardcodes/

https://csiworks.net/variable-price-barcode-parser-incorrect-price-on-clover/

Variable Price Barcode Parser - 09/17/2020

How to Properly Setup a Product Code

Call Type: Pre-sale Support

Call Reported On: 3/17/20

Products Discussed: Variable Price Barcode Parser

Use Case:

Agent: I have a client that has a weight scale in place and they printed these product codes for us, with PLU numbers. They’re single digits. I know normally they’re 6 digits long that you have to put in the product code section of the Inventory app in Clover. I’m wondering if you’ve ran into this situation before? What do you do to make that work? I had the rep compile a list for me.

Solution Proposition:

CSI Works: By default, the CAS LP-1000 L Label Printing Scale prints price-embedded barcodes, so you’ll need the Variable Price Barcode Parser app. If you export its configured items, the file might show the product codes as just a few digits:

Variable Price Barcode Parser - 08/04/2020

How to Choose the Proper Scale For Convenience Store / Meat Market?

How to Buy the Proper Scale fpr Convienence Stores/ Meat Markets

Call Type: Agent Pre-sale Support

Products Discussed: Variable Price Barcode Parser/ Weight Embedded Barcode Parser/ Redeem Lottery App

Use Case:

Agent: I have a merchant who has a convenience store/meat market/.../.../.../etc. I want to make sure I get him the right scale/barcode printer.

Solution Proposition:

CSI Works Support: We sell multiple barcode printing scales on our site. We offer support and training for CAS and Tor-rey scales, at the same price as Amazon, but they instead offer no training but they do give a $40 case of labels.

If you want a scale to work with our Variable Price Barcode Parser and Weight-Embedded Barcode Parser apps, you need to buy a scale that prints barcodes with the price or weight inside. You can ask the sales agents about the barcodes that a scale prints, but the scales we sell on our site work great. However, we sell the newer or newest models, which are a bit pricey.

Agent: How about the lottery? I haven’t found a lottery application that lets you scan the lottery ticket on Clover and then give a payout.

CSI Works Support: Our lottery app, Redeem Lottery App

Redeem Lottery App / Variable Price Barcode Parser / Weight Embedded Barcode Parser - 08/02/2020

What to do When the Price in the Hundreds Digit is Wrong?

Call Type: Support Call

Products supported: Variable Price Barcode Parser

Problem Statement:

CSI Works Support: So you’re scanning in the items and clover is finding them fine, but the price is off.

Merchant: Yeah, the price is off. Like, in the one’s digit isn’t a zero, it’s saying like three hundred dollars and twenty two cents ($300.22). It should be just $0.22.

Solution:

CSI Works Support: Please go to your Clover and open the Variable Price Barcode Parser app, our app. On the top-right corner you should see a settings icon.

So, click on that, and choose the other barcode option. (it should say $99.99 and $999.99, pick the $99.99 one.)

Merchant: Yay! I’m so happy that it all works now!

Variable Price Barcode Parser - 07/31/2020

Do I Need the Variable Price Barcode Parser or the Weight Embedded Barcode Parser?

Call Type: Pre-sale Support

Call Reported On: 01/02/03

Products supported: Variable Price Barcode Parser/ Weight Embedded Barcode Parser

Use Case:

Decide: Variable Price Barcode Parser or Weight-Embedded Barcode Parser?

Troubleshooting:

This depends on the labels that come out of your label-printing scale. These printers also put the product’s packing date, total price, total weight, and product name in human-readable text onto the label. If the price’s digits can be found within the latter half of the barcode, then use the Variable Price Barcode Parser. If the weight’s digits can be found within the latter half of the barcode, use the Weight-Embedded Barcode Parser.

Solution Proposition:

This barcode needs the Variable Price Barcode Parser

This barcode needs the Weight-Embedded Barcode Parser

Please don’t use both apps at the same time, as they will conflict with each other.

After getting the app, go to the inventory app on Clover and add put the 6 digits between the 7th-to-last digit in the barcode and the 12th-to-last digit in the barcode as the product code:

”

050425

001337

And also give the item a name. If you are using the weight-embedded parser, you must put the price per unit into the inventory app as well.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 07/31/2020

What is Variable Price Barcode Parser and How does it Work?

Call Type: Pre-sale Support

Call Reported On: 01/02/18

Products supported: Variable Price Barcode Parser

Solution Proposition:

Our Variable Price Barcode Parser app allows Clover to understand price embedded barcodes based on the EAN-13 or UPC-12 standard: these barcodes usually come out of label-printing scales, such as those produced by CAS and Tor-rey.

This app will have no effect on 12-digit product codes that can be found on cereal boxes and other factory-packaged goods.

Gift cards, credit cards, and membership cards won’t be affected since the barcode doesn’t change when used, and therefore a much more complicated system needs to be used to process these transactions.

To allow the Variable Price Barcode Parser to function, you need to enter into the inventory app and add the product name and its 6-digit product code that appears within the first half of the barcode.

6-digit product code: this is the same number that you enter into your scale when setting up a new item within the inventory. For example, if your product code is 42, the scale will fill in the rest of the digits with other stuff, making the product code 050425. If a merchant already has product codes set up with shorter numbers, you can likely make a spreadsheet that will convert the shorter numbers to 6-digit codes based off of the format of the barcode that you print.

Variable Price Barcode Parser - 07/30/2020

How do I Keep Track of my Inventory if I Sell by weight?

Call Type: Pre-sale Support

Call Reported On: 01/02/19

Products supported: Variable Price Barcode Parser

Use Case:

Clover Sales Agent: My customer wants a label-printing scale.

CSI Works Support Agent: We do have a barcode-printing scale.

Merchant: We want a scale that produces a barcode that integrates with a POS system and helps keep track of our inventory. We already use an inventory system for the wholesale side of our business. We need the inventory to tell me how many pounds of meat we’ve sold by the end of the day, every day.

Solution Proposition:

CSI Works Support Agent: You’ll switch your POS to Clover?
We developed an app that sits on top of Clover in their app market. Our app allows the use of any label-printing scale with Clover that produces a barcode. We also sell CAS label-printing scales and Tor-rey label-printing scales, as well as a CAS scale that connects directly to a clover device.

Merchant: We already have a CAS barcode-printing scale.

CSI Works Support Agent: You can use this scale with Clover, without a physical connection. The scale will print labels and our Clover app will process the inventory during the transaction with the customer. Both devices can be in any two locations in the store.
The printed price-embedded barcode will have two pieces of information: the item identification code and the total price. Our clover app, Variable Price Barcode Parser, will understand this information and help do the transaction and inventory update easily.

CSI Works Support Agent: Clover itself has pretty basic inventory tracking so without additional apps, you can specify a certain amount of poundage of a product in the inventory and then with every transaction, Clover itself will deplete the inventory automatically with every purchase (except refunds).

Merchant: Our current POS, Shoppify, isn’t working because it doesn’t seem to integrate with our scales.

CSI Works Support Agent: No, Shoppify doesn’t integrate with scales. That’s the number two reason I see people switch to Clover. The only thing you would have to manually do in Clover is manually enter when you receive sellable material from your supplier, you have to do some addition and enter the new total poundage into your inventory.

Merchant: How about online orders? We take orders through Shopify.

CSI Works Support Agent: There’s no easy way, but the most common solution on Clover is to accept payment online and when they come to the store, give the person the merchandise and add a custom tender type; call it “Shopify Order” or “Uber Eats Order”, etc. Instead of taking the money from the customer again, change the tender type to count the order in the reports/inventory but allow the person to pay online and just get the merchandise.

Variable Price Barcode Parser - 07/29/2020

Does my Barcode Scanner Have to be Purchased From Clover?

Call Type: Support Call

Products Discussed: Barcode Scanner

Problem Statement:

Merchant: Here is the scenario I am working with:

We use a Clover station 2018.
I have the item set up according to the instructions. I set up a few different items in the system.
I tried to utilize an external scanner (usb) and it would not work.

The external scanner seems to be stripping the leading character away, but when I scan the item in notepad and/or in Clover, the leading digit is there.

When I used the internal camera, the program worked just fine.

Solution:

CSI Works support: Is it possible that your external scanner is not purchased from Clover?

Merchant: I-is it that specific??

CSI Works Support: It has to be that specific. The built-in camera with a software scanner in the clover device can scan weight-embedded barcodes just fine, but a usb scanner not from clover works less like a linear camera and more like a keyboard, just outputting a string of numbers when it scans. Make sure to use a Clover barcode scanner for weight-embedded barcodes because other barcode scanners will not work. Fixed-price items work fine sometimes with non-clover scanners because you can enter their codes and serial numbers by keyboard, while the clover scanner will scan half the barcode to get the item code and then the other half of the barcode to get the weight or price.

Clover sells two scanners, one that is on a wire and you scan things with it; the other one is stationary so you can scan against it.

Merchant: So you’re telling me the built-in camera, which is a Clover-developed app, works just fine.

CSI Works support: So your external scanner is not from Clover?

Merchant: It is, it’s a Honeywell 2D image scanner, a little bit more sophisticated.

CSI Works support: I know it’s misleading because it works on fixed-price (and therefore fixed-barcode) items, but that’s only because fixed-price items are sufficient for keyboard entry, where as us, we’re putting a bit of a logic into it: only read this part of the barcode and then only read the next part of the barcode. That function is really breaking everything up, because we’re not really dealing with a scanner, we’re dealing with a keyboard.

Variable Price Barcode Parser / Weight Embedded Barcode Parser - 07/29/2020

What Happens if I Install Both Barcode Parsers

What happens if I install both Barcode Parsers?

Call Type: Support Call

Call Reported On: 01/02/03

Products supported: Variable Price Barcode Parser/ Weight Embedded Barcode Parser

Problem Statement:

Merchant: We are using your app, the Variable Price Barcode Parser, I have a clover system. I downloaded the Weight Embedded Barcode Parser and the Variable Price one. For some reason, it’s not working on one of my Clover registers so I think I did something wrong.
Here is the scenario I am working with: both of CSI Works’ barcode parsers are installed

Troubleshooting:

CSI Works support: Send us a picture of your label.

Solution:

CSI Works support: This is a price embedded barcode (the price of the item is within the numbers of the barcode, the first 4 of the last 5 digits, “0620”.), so you need to use the Variable Price Barcode Parser. You need to uninstall the weight-embedded barcode parser:

”More Tools App > Weight-embedded Barcode Parser > uninstall

Merchant: I already have the Variable Price Barcode Parser.

CSI Works support: Now open the app. What does it say about configuration?

Merchant: It says “Configuration is not complete. App is not ready for use.” It says to press these buttons:

”close the app. Go to the Settings app > accessibility > Variable Price Barcode Parser > flip the switch to give it the permissions it needs to function.

CSI Works support: now close the settings and open the Inventory app. Tell me about your chicken salad item:

”
Inventory app > edit the item > this person has:

Chicken Salad

per-unit pricing

unit of measure is lb

price rate is $8.99

product code is 200097